If You Think Producing Good Product Documentation is Expensive, try Calculating the Cost of Not Having It
When last we met (https://www.suse.com/c/how-to-keep-customers-happy-and-liking-us-a-lot-part-1/), I discussed the importance of product documentation, and how merely flinging code out the door is not adequate for a fabulous enterprise open source company. Today I talk a bit about the cost of not having good product documentation. Product documentation is a bit of a paradox. We writers are […]
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