I have a file / print server running server 2012. It currently has
over 10 shared network printers that all print fine, some HP, some
Kyocera, etc.
Trying to add a Transact receipt printer that’s connected to the
network also. Server can ping the printer as well as open the web page
of the printer.
Installing the printer (using either Transact drivers or generic) goes
well, however nothing prints to this printer. Usually when I try to
print to it, the printer goes into an error state.
Any ideas, suggestions? (aside from going to oes boxes, because that’s
what I’d rather)
Is there a gateway timeout setting for the printer? I’ve had network
printers where I just had to increase the timeout setting, and then
it started printing. Just a thought. Prior to increasing the timeout,
they would error out. : )
Is there a gateway timeout setting for the printer? I’ve had network
printers where I just had to increase the timeout setting, and then
it started printing. Just a thought. Prior to increasing the timeout,
they would error out. : )[/color]
So my response to Susan’s comment is…
Nope, not the case here.
Actually got the printer to print from the server by turning off
bi-directional printing. That and updating the printer firmware.
Problem now is, if I share this printer, then install it on a client
machine, it installs fine but will not print from the client, but it
still will print from the server.