apcupsd does not find UPS device

SUSE Product Topics SLES Configure-Administer
1

Hi there
I am trying to configure “UPS Lyonn ULT-2000VT” with apcupsd in SLES11SP3, is connected via USB, below is the apcupsd.conf

apcaccess to run shows error: “Error Contacting apcupsd @ localhost: 3551: Connection refused”,
This error is because when the service starts /usr/sbin/apcupsd stops after 3 seconds, indicating errors that did not find the device.

http://www.apcupsd.com look into the cases of failure, change udev rules thinking it may be because you do not show the /dev/usb/hiddev, but after editing files without understanding and not make it work … .'m here to ask :slight_smile:

I have to configure some of the udev usb to work? or simply SES11 no driver for Lyonn?

Below I leave errors:

# cat /var/log/apcupsd.events Thu Jul 17 12:12:21 ART 2014 apcupsd FATAL ERROR in linux-usb.c at line 609 Cannot find UPS device -- For a link to detailed USB trouble shooting information, please see <http://www.apcupsd.com/support.html>. Thu Jul 17 12:12:21 ART 2014 apcupsd error shutdown completed 

# apctest
2014-07-18 09:14:16 apctest 3.14.4 (18 May 2008) suse
Checking configuration ...
Attached to driver: usb
sharenet.type = DISABLE
cable.type = USB_CABLE
You are using a USB cable type, so I'm entering USB test mode
mode.type = USB_UPS
Setting up the port ...
apctest FATAL ERROR in linux-usb.c at line 609
Cannot find UPS device --
cat  /etc/apcupsd/apcupsd.conf
UPSCABLE usb
UPSTYPE usb
DEVICE
LOCKFILE /var/lock
SCRIPTDIR /etc/apcupsd
PWRFAILDIR /etc/apcupsd
NOLOGINDIR /etc
ONBATTERYDELAY 6
BATTERYLEVEL 5
MINUTES 3
TIMEOUT 0
ANNOY 300
ANNOYDELAY 60
NOLOGON disable
KILLDELAY 0
NETSERVER on
NISIP 0.0.0.0
NISPORT 3551
EVENTSFILE /var/log/apcupsd.events
EVENTSFILEMAX 10
UPSCLASS standalone
UPSMODE disable
STATTIME 0
STATFILE /var/log/apcupsd.status
LOGSTATS off
DATATIME 0

Thank you for to get here …

2

Hi
When the device is plugged in to the USB it is seen?

Can you post the output from;

lsusb
usb-devices

–
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.1 Kernel 3.11.10-17-desktop
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3

On 18/07/2014 15:34, Flako000 wrote:
[color=blue]

I am trying to configure “UPS Lyonn ULT-2000VT” with apcupsd in
SLES11SP3, is connected via USB, below is the apcupsd.conf

apcaccess to run shows error: “Error Contacting apcupsd @ localhost:
3551: Connection refused”,
This error is because when the service starts /usr/sbin/apcupsd stops
after 3 seconds, indicating errors that did not find the device.

http://www.apcupsd.com look into the cases of failure, change udev rules
thinking it may be because you do not show the /dev/usb/hiddev, but
after editing files without understanding and not make it work … .'m
here to ask :slight_smile:

I have to configure some of the udev usb to work? or simply SES11 no
driver for Lyonn?

Below I leave errors:

Code:

  # cat  /var/log/apcupsd.events

Thu Jul 17 12:12:21 ART 2014 apcupsd FATAL ERROR in linux-usb.c at line 609
Cannot find UPS device –
For a link to detailed USB trouble shooting information,
please see http://www.apcupsd.com/support.html.
Thu Jul 17 12:12:21 ART 2014 apcupsd error shutdown completed

Code:

apctest

2014-07-18 09:14:16 apctest 3.14.4 (18 May 2008) suse
Checking configuration …
Attached to driver: usb
sharenet.type = DISABLE
cable.type = USB_CABLE
You are using a USB cable type, so I’m entering USB test mode
mode.type = USB_UPS
Setting up the port …
apctest FATAL ERROR in linux-usb.c at line 609
Cannot find UPS device –

--------------------[/color]

I thought apcupsd was for use with an APC UPS which you don’t have …

HTH.

Simon
SUSE Knowledge Partner

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4

heee, heeee … mmmm … mmmm … ufff
I had not thought … I thought that was APC acronym …
Thank you :slight_smile:

5

Hi
The reason i asked about the usb info was the other option is NUT;
It shows the blazer_usb driver as supporting the CTB-1200 model
http://www.networkupstools.org/stable-hcl.html

Might be worth further investigation.

–
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.1 Kernel 3.11.10-17-desktop
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks!