Azure supports SUSE Linux Enterprise Server (SLES) 15 SP5

I have a VM with SUSE Linux Enterprise Server (SLES) 15 SP5 OS.
On Azure Tenant, the vm cannot be viewed and does not respond to reboot or shutdown.
Have you any experience with this?
What could be causing this behavior.
We review the compatibility matrix and the version of SUSe is supported in Azure. In addition, the VM was created in another environment and works correctly.