answered too quickly - I mis-read your second line (I somehow read the “others” at branch1 can reach anything else, too).
Can you verify that the new server at branch1 receives the icmp echo requests from branch2? If yes, how/where are the replies sent? You can use “tcpdump -nvv icmp” on server at branch1 to trace the ICMP (echo request/response, AKA “ping”) packets.
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Kevin Boyle - Knowledge Partner
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Basically trying to set up VNC so the helpdesk can access server. For example: http:\\server name or IP:5801 When trying this, it failed
When we tried to ping the server, that failed. However, when we were pinging pc’s, laptops, printers, switches, routers at that locaiton, we can ping those devices without any problems. What was missed when installing SLES11?
Now, when we visit the site, we CAN ping the server since we are there locally.
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Kevin Boyle - Knowledge Partner
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unfortunately, you did not provide information on the ICMP packets, as seen from the new server. Could you please run the tcpdump and report back the results?
If the new server receives the ICMP echo requests (“ping” requests), then please include the interface IP setup and routing table of the new server, per c&p of the according commands.
This new server connects to the Internet via a separate router…
or
This new server is your gateway to the Internet. It has one
interface connected to the external network (Internet) and another
interface connected to the internal network.
As Jens already mentioned, the first step is to confirm that the ICMP
echo request (ping) actually reaches the server. The next step is to
determine whether a response is sent and what happens to it. If the
default route is incorrect, the response may never be returned to the
host that issues the ICMP echo request. If you’re using
nat/masquerading and it is misconfigured, the response may very well be
sent but it may appear to be from a different device and not recognised
as a valid reply to the ICMP echo request.
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Kevin Boyle - Knowledge Partner
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sounds like that new server does not have a proper default route set
up.[/color]
… or has an incorrect network mask set.
HTH.
Simon
SUSE Knowledge Partner[/QUOTE]
then it’d be astonishing that the new server can ping everything at other branches. OTOH, it may not have been fully tested, that’s why I’m after the c&p of the interface config.