On 07/03/2014 02:58 AM, Dave Howe wrote:[color=blue]
On 01/07/2014 14:23, Black, Douglas wrote:[color=green]
Jouko Oksanen,
I won’t dispute your business decisions, but IMO it’s kind of tacky to
ask a vendor for help migrating to a competitor’s product.[/color]
I would argue the opposite.
Obviously, while this is an “offical” forum hosted by netiq, most if
not all of the content is user-generated - its perfectly fine to ask
other users for advice, surely?
And second, while I have seen vendor forums that banned users for even
mentioning competing products (and we won’t go into the furball around
nagios and monitoring-plugins/nagiosql) I would look askance at any
company who felt that, once your data was in their product, it is
verboden to want to extract it and move it to another similar product
from another vendor. While that sort of thing might lead to some short
term business retention, long term it will lead to avoidance of dealing
with a company so committed to customer lock-in.[/color]
I do not think that (permissibility, etc.) was the original statement.
The original statement was that, in one person’s opinion, it’s kind of
tacky to do this.
The irony in this is probably that of all the products of all the
companies out there, Novell’s GroupWise has been one of the easiest
proprietary products to migrate from, and Novell made it easy by providing
connectors to other tools which were almost exclusively used for migrating
to competing products.
Still, I agree with the original sentiment. Asking the old vendor for
tools to migrate to the new vendor seems (IMO) tacky, and if I was ever in
that position (migrating to a new vendor) and the new vendor did not
provide tools to help with that migration, I’d have to wonder about either
the logic of my plan or the logic of my choice of new vendor to implement
the plan.
Step 1: Migrate stuff to new vendor: Fail
Step 2: ???
Step 3: Dust off resumé.
–
Good luck.
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