Install Cloud 3 Admin server

Have followed Deployment guide of Cloud 3 seem to be having problem when running “screen install-suse-cloud”.

I get this error;

“Crowbar installation terminated prematurely. Please examine the
above output for clues as to what went wrong. You should also
check the SUSE Cloud Installation Manual, in particular the
Troubleshooting section. Note that this script can safely be
re-run multiple times if required”

The crowbar log as follows;

Wed Apr 2 11:28:02 EST 2014 /usr/sbin/install-suse-cloud started with args:
=== 2014-04-02 11:28:02 +1100: Performing sanity checks
cloudadmin.somedomain.somedomain.edu.au resolved to IPv4 address: 192.168.124.10

| Alias | Name | Enabled | Refresh | Priority | Type | URI | Service

–±-------------------------------------------------±--------------------------------------------------------------±--------±--------±---------±-------±----------------------------------------------------------------------±-------
1 | SLE-11-SP3-SMT-GM-Media1 | Subscription Management Tool for SUSE Linux Enterprise 11 SP3 | Yes | No | 99 | yast2 | iso:///?iso=SLE-11-SP3-SMT-GM-Media1.iso&url=file:///root/Desktop/ |
2 | SLES11-SP3-Updates | SLES11-SP3-Updates | Yes | Yes | 99 | rpm-md | dir:///srv/tftpboot/repos/SLES11-SP3-Updates |
3 | SUSE-CLOUD | SUSE Cloud 3 | Yes | No | 99 | yast2 | iso:///?iso=SUSE-CLOUD-3-x86_64-GM-DVD1.iso&url=file:///root/Desktop/ |
4 | SUSE-CLOUD-3-DVD2 | SUSE Cloud 3 | Yes | No | 99 | yast2 | iso:///?iso=SUSE-CLOUD-3-x86_64-GM-DVD2.iso&url=file:///root/Desktop/ |
5 | SUSE-CLOUD-3-DVD3 | SUSE Cloud 3 | Yes | No | 99 | yast2 | iso:///?iso=SUSE-CLOUD-3-x86_64-GM-DVD3.iso&url=file:///root/Desktop/ |
6 | SUSE-Cloud-3-Updates | SUSE-Cloud-3-Updates | Yes | Yes | 99 | rpm-md | dir:///srv/tftpboot/repos/SUSE-Cloud-3-Updates |
7 | SUSE-Cloud-3-Updates_1 | SUSE-Cloud-3-Updates | Yes | Yes | 99 | rpm-md | dir:///tftpboot/repos/SUSE-Cloud-3-Updates |
8 | SUSE-Linux-Enterprise-Server-11-SP3 11.3.3-1.138 | SUSE-Linux-Enterprise-Server-11-SP3 11.3.3-1.138 | Yes | No | 99 | yast2 | cd:///?devices=/dev/sr0 |
S.5…T c /etc/crowbar/crowbar.json
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
CPU(s): 2
On-line CPU(s) list: 0,1
Thread(s) per core: 1
Core(s) per socket: 2
Socket(s): 1
NUMA node(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 23
Stepping: 10
CPU MHz: 2000.000
BogoMIPS: 5985.07
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 6144K
NUMA node0 CPU(s): 0,1
Filesystem Size Used Avail Use% Mounted on
/dev/sda2 99G 5.9G 92G 7% /
udev 1.9G 176K 1.9G 1% /dev
tmpfs 1.9G 76K 1.9G 1% /dev/shm
/dev/sda3 45G 20G 24G 46% /srv
/dev/sdb1 7.5G 7.1G 394M 95% /media/disk-2
/dev/sr0 3.2G 3.2G 0 100% /media/SLES-11-SP3-DVD-x86_6407031_
/dev/sdc1 7.5G 3.6G 3.9G 48% /media/disk-3
total used free shared buffers cached
Mem: 3765 1165 2599 0 54 559
-/+ buffers/cache: 551 3213
Swap: 4093 0 4093
/srv/tftpboot/repos/:
total 32
drwxr-xr-x 8 root root 4096 Apr 1 14:52 .
drwxr-xr-x 7 root root 4096 Apr 1 14:52 …
drwxr-xr-x 7 root root 4096 Apr 1 09:59 Cloud
drwxr-xr-x 4 root root 4096 Apr 1 10:06 Cloud-PTF
drwxr-xr-x 5 root root 4096 Apr 1 09:57 SLES11-SP3-Pool
drwxr-xr-x 5 root root 4096 Apr 1 10:23 SLES11-SP3-Updates
drwxr-xr-x 4 root root 4096 Apr 1 12:15 SUSE-Cloud-3-Pool
drwxr-xr-x 4 root root 4096 Apr 1 12:15 SUSE-Cloud-3-Updates

/srv/tftpboot/repos/Cloud/:
total 483984
drwxr-xr-x 7 root root 4096 Apr 1 09:59 .
drwxr-xr-x 8 root root 4096 Apr 1 14:52 …
-rw-r–r-- 1 root root 937208 Apr 1 09:59 ARCHIVES.gz
-rw-r–r-- 1 root root 78 Apr 1 09:59 autorun.inf
-rw-r–r-- 1 root root 293 Apr 1 09:59 autorun.sh
-rw-r–r-- 1 root root 2110505 Apr 1 09:59 ChangeLog
-rw-r–r-- 1 root root 3239 Apr 1 09:59 content
-rw-r–r-- 1 root root 2048 Apr 1 09:59 content.asc
-rw-r–r-- 1 root root 8192 Apr 1 09:59 content.key
-rw-r–r-- 1 root root 398 Apr 1 09:59 directory.yast
drwxr-xr-x 2 root root 4096 Apr 1 09:59 docu
-rw-r–r-- 1 root root 613 Apr 1 09:58 gpg-pubkey-307e3d54-4be01a65.asc
-rw-r–r-- 1 root root 971 Apr 1 09:58 gpg-pubkey-39db7c82-510a966b.asc
-rw-r–r-- 1 root root 1694 Apr 1 09:58 gpg-pubkey-3d25d3d9-36e12d04.asc
-rw-r–r-- 1 root root 991 Apr 1 09:58 gpg-pubkey-50a3dd1c-50f35137.asc
-rw-r–r-- 1 root root 1698 Apr 1 09:58 gpg-pubkey-9c800aca-4be01999.asc
-rw-r–r-- 1 root root 1348 Apr 1 09:58 gpg-pubkey-b37b98a9-4be01a1a.asc
-rw-r–r-- 1 root root 4677 Apr 1 09:59 INDEX.gz
-rw-r–r-- 1 root root 1833 Apr 1 09:58 installation.xml
drwxr-xr-x 2 root root 4096 Apr 1 09:58 license
-rw-r–r-- 1 root root 8341 Apr 1 09:58 license.tar.gz
-rw-r–r-- 1 root root 7828 Apr 1 09:58 ls-lR.gz
drwxr-xr-x 2 root root 4096 Apr 1 09:58 media.1
-rw-r–r-- 1 root root 4945 Apr 1 09:58 pubring.gpg
-rw-r–r-- 1 root root 392 Apr 1 09:59 README
drwxr-xr-x 5 root root 4096 Apr 1 09:58 suse
drwxr-xr-x 2 root root 4096 Apr 1 09:59 SUSE-CLOUD-3-x86_64-GM-DVD1
-rwxr-xr-x 1 root root 491886592 Mar 21 09:38 SUSE-CLOUD-3-x86_64-GM-DVD1.iso
-rw-r–r-- 1 root root 2238 Apr 1 09:59 SuSEgo.ico
-rw-r–r-- 1 root root 28751 Apr 1 09:58 y2update.tgz

/srv/tftpboot/suse-11.3/install/:
total 34220
dr-xr-xr-x 7 root root 4096 Jun 15 2013 .
drwxr-xr-x 3 root root 4096 Feb 7 01:59 …
-r–r–r-- 1 root root 5859690 Jun 15 2013 ARCHIVES.gz
dr-xr-xr-x 3 root root 4096 Jun 15 2013 boot
-r–r–r-- 1 root root 28447100 Jun 15 2013 ChangeLog
-r–r–r-- 1 root root 14344 Jun 15 2013 content
-r–r–r-- 1 root root 307 Jun 15 2013 content.asc
-r–r–r-- 1 root root 614 Jun 15 2013 content.key
-r–r–r-- 1 root root 60615 May 31 2013 control.xml
-r–r–r-- 1 root root 17992 Jun 14 2013 COPYING
-r–r–r-- 1 root root 25733 Jun 14 2013 COPYING.de
-r–r–r-- 1 root root 1455 Jun 14 2013 COPYRIGHT
-r–r–r-- 1 root root 1620 Jun 14 2013 COPYRIGHT.de
-r–r–r-- 1 root root 395 Jun 15 2013 directory.yast
dr-xr-xr-x 13 root root 4096 Jun 15 2013 docu
dr-xr-xr-x 3 root root 4096 Jun 15 2013 EFI
-r–r–r-- 1 root root 613 Jun 14 2013 gpg-pubkey-307e3d54-4be01a65.asc
-r–r–r-- 1 root root 971 Jun 14 2013 gpg-pubkey-39db7c82-510a966b.asc
-r–r–r-- 1 root root 1694 Jun 14 2013 gpg-pubkey-3d25d3d9-36e12d04.asc
-r–r–r-- 1 root root 991 Jun 14 2013 gpg-pubkey-50a3dd1c-50f35137.asc
-r–r–r-- 1 root root 1698 Jun 14 2013 gpg-pubkey-9c800aca-4be01999.asc
-r–r–r-- 1 root root 1348 Jun 14 2013 gpg-pubkey-b37b98a9-4be01a1a.asc
-r–r–r-- 1 root root 33653 Jun 15 2013 INDEX.gz
-r–r–r-- 1 root root 121577 Jun 14 2013 license.tar.gz
-r–r–r-- 1 root root 53371 Jun 15 2013 ls-lR.gz
dr-xr-xr-x 2 root root 4096 Jun 15 2013 media.1
-r–r–r-- 1 root root 235321 Jun 14 2013 NEWS
-r–r–r-- 1 root root 4945 Jun 14 2013 pubring.gpg
-r–r–r-- 1 root root 3252 Jun 5 2013 README
dr-xr-xr-x 6 root root 4096 Jun 15 2013 suse
<media_url><%= attrs[:url] %></media_url>
Skipping check for Cloud due to $REPOS_SKIP_CHECKS
Will use pre-existing GPG key to sign repositories
Cloud-PTF repository is already signed
=== 2014-04-02 11:28:03 +1100: Starting required services
Starting rabbitmq-server: …done
Setting permissions for user “chef” in vhost “/chef” …
…done.
couchdb is already running - no need to start.
chef-solr is already running - no need to start.
chef-expander is already running - no need to start.
…dead
Starting chef-server: …failed

Not sure what else to do.

Hi There,

Please can you provide the contents of “/var/log/crowbar/install.log”?

Please advise if you have rsynced and linked the relevant repos “SLES and CLOUD” to /srv/tftpboot/repos/"?

Regards
Johann

[QUOTE=nwmighty;20199]Have followed Deployment guide of Cloud 3 seem to be having problem when running “screen install-suse-cloud”.

I get this error;

“Crowbar installation terminated prematurely. Please examine the
above output for clues as to what went wrong. You should also
check the SUSE Cloud Installation Manual, in particular the
Troubleshooting section. Note that this script can safely be
re-run multiple times if required”

The crowbar log as follows;

Wed Apr 2 11:28:02 EST 2014 /usr/sbin/install-suse-cloud started with args:
=== 2014-04-02 11:28:02 +1100: Performing sanity checks
cloudadmin.somedomain.somedomain.edu.au resolved to IPv4 address: 192.168.124.10

| Alias | Name | Enabled | Refresh | Priority | Type | URI | Service

–±-------------------------------------------------±--------------------------------------------------------------±--------±--------±---------±-------±----------------------------------------------------------------------±-------
1 | SLE-11-SP3-SMT-GM-Media1 | Subscription Management Tool for SUSE Linux Enterprise 11 SP3 | Yes | No | 99 | yast2 | iso:///?iso=SLE-11-SP3-SMT-GM-Media1.iso&url=file:///root/Desktop/ |
2 | SLES11-SP3-Updates | SLES11-SP3-Updates | Yes | Yes | 99 | rpm-md | dir:///srv/tftpboot/repos/SLES11-SP3-Updates |
3 | SUSE-CLOUD | SUSE Cloud 3 | Yes | No | 99 | yast2 | iso:///?iso=SUSE-CLOUD-3-x86_64-GM-DVD1.iso&url=file:///root/Desktop/ |
4 | SUSE-CLOUD-3-DVD2 | SUSE Cloud 3 | Yes | No | 99 | yast2 | iso:///?iso=SUSE-CLOUD-3-x86_64-GM-DVD2.iso&url=file:///root/Desktop/ |
5 | SUSE-CLOUD-3-DVD3 | SUSE Cloud 3 | Yes | No | 99 | yast2 | iso:///?iso=SUSE-CLOUD-3-x86_64-GM-DVD3.iso&url=file:///root/Desktop/ |
6 | SUSE-Cloud-3-Updates | SUSE-Cloud-3-Updates | Yes | Yes | 99 | rpm-md | dir:///srv/tftpboot/repos/SUSE-Cloud-3-Updates |
7 | SUSE-Cloud-3-Updates_1 | SUSE-Cloud-3-Updates | Yes | Yes | 99 | rpm-md | dir:///tftpboot/repos/SUSE-Cloud-3-Updates |
8 | SUSE-Linux-Enterprise-Server-11-SP3 11.3.3-1.138 | SUSE-Linux-Enterprise-Server-11-SP3 11.3.3-1.138 | Yes | No | 99 | yast2 | cd:///?devices=/dev/sr0 |
S.5…T c /etc/crowbar/crowbar.json
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
Byte Order: Little Endian
CPU(s): 2
On-line CPU(s) list: 0,1
Thread(s) per core: 1
Core(s) per socket: 2
Socket(s): 1
NUMA node(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 23
Stepping: 10
CPU MHz: 2000.000
BogoMIPS: 5985.07
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 6144K
NUMA node0 CPU(s): 0,1
Filesystem Size Used Avail Use% Mounted on
/dev/sda2 99G 5.9G 92G 7% /
udev 1.9G 176K 1.9G 1% /dev
tmpfs 1.9G 76K 1.9G 1% /dev/shm
/dev/sda3 45G 20G 24G 46% /srv
/dev/sdb1 7.5G 7.1G 394M 95% /media/disk-2
/dev/sr0 3.2G 3.2G 0 100% /media/SLES-11-SP3-DVD-x86_6407031_
/dev/sdc1 7.5G 3.6G 3.9G 48% /media/disk-3
total used free shared buffers cached
Mem: 3765 1165 2599 0 54 559
-/+ buffers/cache: 551 3213
Swap: 4093 0 4093
/srv/tftpboot/repos/:
total 32
drwxr-xr-x 8 root root 4096 Apr 1 14:52 .
drwxr-xr-x 7 root root 4096 Apr 1 14:52 …
drwxr-xr-x 7 root root 4096 Apr 1 09:59 Cloud
drwxr-xr-x 4 root root 4096 Apr 1 10:06 Cloud-PTF
drwxr-xr-x 5 root root 4096 Apr 1 09:57 SLES11-SP3-Pool
drwxr-xr-x 5 root root 4096 Apr 1 10:23 SLES11-SP3-Updates
drwxr-xr-x 4 root root 4096 Apr 1 12:15 SUSE-Cloud-3-Pool
drwxr-xr-x 4 root root 4096 Apr 1 12:15 SUSE-Cloud-3-Updates

/srv/tftpboot/repos/Cloud/:
total 483984
drwxr-xr-x 7 root root 4096 Apr 1 09:59 .
drwxr-xr-x 8 root root 4096 Apr 1 14:52 …
-rw-r–r-- 1 root root 937208 Apr 1 09:59 ARCHIVES.gz
-rw-r–r-- 1 root root 78 Apr 1 09:59 autorun.inf
-rw-r–r-- 1 root root 293 Apr 1 09:59 autorun.sh
-rw-r–r-- 1 root root 2110505 Apr 1 09:59 ChangeLog
-rw-r–r-- 1 root root 3239 Apr 1 09:59 content
-rw-r–r-- 1 root root 2048 Apr 1 09:59 content.asc
-rw-r–r-- 1 root root 8192 Apr 1 09:59 content.key
-rw-r–r-- 1 root root 398 Apr 1 09:59 directory.yast
drwxr-xr-x 2 root root 4096 Apr 1 09:59 docu
-rw-r–r-- 1 root root 613 Apr 1 09:58 gpg-pubkey-307e3d54-4be01a65.asc
-rw-r–r-- 1 root root 971 Apr 1 09:58 gpg-pubkey-39db7c82-510a966b.asc
-rw-r–r-- 1 root root 1694 Apr 1 09:58 gpg-pubkey-3d25d3d9-36e12d04.asc
-rw-r–r-- 1 root root 991 Apr 1 09:58 gpg-pubkey-50a3dd1c-50f35137.asc
-rw-r–r-- 1 root root 1698 Apr 1 09:58 gpg-pubkey-9c800aca-4be01999.asc
-rw-r–r-- 1 root root 1348 Apr 1 09:58 gpg-pubkey-b37b98a9-4be01a1a.asc
-rw-r–r-- 1 root root 4677 Apr 1 09:59 INDEX.gz
-rw-r–r-- 1 root root 1833 Apr 1 09:58 installation.xml
drwxr-xr-x 2 root root 4096 Apr 1 09:58 license
-rw-r–r-- 1 root root 8341 Apr 1 09:58 license.tar.gz
-rw-r–r-- 1 root root 7828 Apr 1 09:58 ls-lR.gz
drwxr-xr-x 2 root root 4096 Apr 1 09:58 media.1
-rw-r–r-- 1 root root 4945 Apr 1 09:58 pubring.gpg
-rw-r–r-- 1 root root 392 Apr 1 09:59 README
drwxr-xr-x 5 root root 4096 Apr 1 09:58 suse
drwxr-xr-x 2 root root 4096 Apr 1 09:59 SUSE-CLOUD-3-x86_64-GM-DVD1
-rwxr-xr-x 1 root root 491886592 Mar 21 09:38 SUSE-CLOUD-3-x86_64-GM-DVD1.iso
-rw-r–r-- 1 root root 2238 Apr 1 09:59 SuSEgo.ico
-rw-r–r-- 1 root root 28751 Apr 1 09:58 y2update.tgz

/srv/tftpboot/suse-11.3/install/:
total 34220
dr-xr-xr-x 7 root root 4096 Jun 15 2013 .
drwxr-xr-x 3 root root 4096 Feb 7 01:59 …
-r–r–r-- 1 root root 5859690 Jun 15 2013 ARCHIVES.gz
dr-xr-xr-x 3 root root 4096 Jun 15 2013 boot
-r–r–r-- 1 root root 28447100 Jun 15 2013 ChangeLog
-r–r–r-- 1 root root 14344 Jun 15 2013 content
-r–r–r-- 1 root root 307 Jun 15 2013 content.asc
-r–r–r-- 1 root root 614 Jun 15 2013 content.key
-r–r–r-- 1 root root 60615 May 31 2013 control.xml
-r–r–r-- 1 root root 17992 Jun 14 2013 COPYING
-r–r–r-- 1 root root 25733 Jun 14 2013 COPYING.de
-r–r–r-- 1 root root 1455 Jun 14 2013 COPYRIGHT
-r–r–r-- 1 root root 1620 Jun 14 2013 COPYRIGHT.de
-r–r–r-- 1 root root 395 Jun 15 2013 directory.yast
dr-xr-xr-x 13 root root 4096 Jun 15 2013 docu
dr-xr-xr-x 3 root root 4096 Jun 15 2013 EFI
-r–r–r-- 1 root root 613 Jun 14 2013 gpg-pubkey-307e3d54-4be01a65.asc
-r–r–r-- 1 root root 971 Jun 14 2013 gpg-pubkey-39db7c82-510a966b.asc
-r–r–r-- 1 root root 1694 Jun 14 2013 gpg-pubkey-3d25d3d9-36e12d04.asc
-r–r–r-- 1 root root 991 Jun 14 2013 gpg-pubkey-50a3dd1c-50f35137.asc
-r–r–r-- 1 root root 1698 Jun 14 2013 gpg-pubkey-9c800aca-4be01999.asc
-r–r–r-- 1 root root 1348 Jun 14 2013 gpg-pubkey-b37b98a9-4be01a1a.asc
-r–r–r-- 1 root root 33653 Jun 15 2013 INDEX.gz
-r–r–r-- 1 root root 121577 Jun 14 2013 license.tar.gz
-r–r–r-- 1 root root 53371 Jun 15 2013 ls-lR.gz
dr-xr-xr-x 2 root root 4096 Jun 15 2013 media.1
-r–r–r-- 1 root root 235321 Jun 14 2013 NEWS
-r–r–r-- 1 root root 4945 Jun 14 2013 pubring.gpg
-r–r–r-- 1 root root 3252 Jun 5 2013 README
dr-xr-xr-x 6 root root 4096 Jun 15 2013 suse
<media_url><%= attrs[:url] %></media_url>
Skipping check for Cloud due to $REPOS_SKIP_CHECKS
Will use pre-existing GPG key to sign repositories
Cloud-PTF repository is already signed
=== 2014-04-02 11:28:03 +1100: Starting required services
Starting rabbitmq-server: …done
Setting permissions for user “chef” in vhost “/chef” …
…done.
couchdb is already running - no need to start.
chef-solr is already running - no need to start.
chef-expander is already running - no need to start.
…dead
Starting chef-server: …failed

Not sure what else to do.[/QUOTE]

The reason I ask for the install.log is I cannot see the “repo /srv/tftpboot/repos” in the info you supplied!

[QUOTE=nwmighty;20199]
[…]
chef-expander is already running - no need to start.
…dead
Starting chef-server: …failed

Not sure what else to do.[/QUOTE]

Information why chef-server is not starting and what is going on with chef-expander could be of interest too. The logs are found in /var/log/chef. Can you see something suspicious there?

@nwmighty please can you provide a supportconfig so we can avoid guesswork? Thanks :slight_smile: