[L]users...........

One of our support people just got an email:

“I just got a very disgusting email that popped up in Gwava. I didn’t
completely open it, but just the subject line was enough to know not to
open it!!! Is that something you can check on so I don’t get one like
that again?”

We use Gwava for spam filtering. I’ve sent emails explaining the
digest email from Gwava is just a list of emails to you that Gwava
blocked as possible (probable) junk, and if there’s nothing in there
that looks legit, just delete that email from Gwava.

…sigh


Stevo

Our users seem to just mark the digests as junk mail, so then they don’t
have any more issues :slight_smile:

Like you, my efforts to convince them that a list of recipes isn’t the
same as the actual food have been in vain.

Rob

On 16/02/2013 7:36 AM, Stevo wrote:[color=blue]

One of our support people just got an email:

“I just got a very disgusting email that popped up in Gwava. I didn’t
completely open it, but just the subject line was enough to know not to
open it!!! Is that something you can check on so I don’t get one like
that again?”

We use Gwava for spam filtering. I’ve sent emails explaining the
digest email from Gwava is just a list of emails to you that Gwava
blocked as possible (probable) junk, and if there’s nothing in there
that looks legit, just delete that email from Gwava.

…sigh
[/color]

On Fri, 15 Feb 2013 20:36:03 GMT, “Stevo” steveSPAM@LESSccgov.net
wrote:
[color=blue]

One of our support people just got an email:

“I just got a very disgusting email that popped up in Gwava. I didn’t
completely open it, but just the subject line was enough to know not to
open it!!! Is that something you can check on so I don’t get one like
that again?”

We use Gwava for spam filtering. I’ve sent emails explaining the
digest email from Gwava is just a list of emails to you that Gwava
blocked as possible (probable) junk, and if there’s nothing in there
that looks legit, just delete that email from Gwava.

…sigh[/color]

Sounds similar to some complaints I have had to deal with. :slight_smile:

We use Gwava for spam filtering. I’ve sent emails explaining the[color=blue]
digest email from Gwava is just a list of emails to you that Gwava
blocked as possible (probable) junk, and if there’s nothing in there
that looks legit, just delete that email from Gwava.[/color]

I can sympathize to some degree with the users. It’s kind of like being
forced to view TV ads with objectionable material, yes you can just flip
the channel but it may be too late before you are exposed to upsetting
material. The only 100% way to avoid exposure of course, is not to use it.
Discontinuing use of email is unrealistic, but then again so is stopping
yourself 100% from being exposed to rubbish. You can only limit it, which is
what they are trying to do.