Problem updating / installing softwares in SLED 11

SUSE Linux Enterprise Desktop SLED Configure-Administer
1

While trying to install updates OR softwares using zypper, I am getting following error message in SLED 11. How to solve this? Grateful for any help/suggestions…

user@localhost:~>sudo zypper install update
root’s password:
Download (curl) error for ‘https://SLED11SP2HPBNBUNREGISTERED@nu.novell.com/repo/$RCE/SLED11-SP2-HP-BNB-Unregistered-Updates/sle-11-x86_64/repodata/repomd.xml’:
Error code: Connection failed
Error message: Couldn’t resolve host ‘nu.novell.com’

Abort, retry, ignore? [a/r/i/?] (a):

Karim

2

‘install update’ isn’t valid. Unless you’re attempting to install a package called update. If you want to install updates you need ‘zypper update’

Does your machine have a working network connection? What’s the output of

$ host nu.novell.com $ host news.bbc.co.uk

When posting output wrap it in CODE tags for readability. (Look for the # button in the toolbar when posting.)

3

user@localhost:~> host nu.novell.com
;; connection timed out; no servers could be reached
user@localhost:~>host news.bbc.co.uk
;; connection timed out; no servers could be reached

4

[QUOTE=karimcub;11552]user@localhost:~> host nu.novell.com
;; connection timed out; no servers could be reached
user@localhost:~>host news.bbc.co.uk
;; connection timed out; no servers could be reached[/QUOTE]

So the reason you cant install updates appears to be that either computer doesn’t have a network connection, or you don’t have any DNS resolution. What happens if you try to ping the IP address for news.bbc.co.uk $ ping 212.58.244.60
Or if you put that IP address in to Firefox?

What’s the output of

$ /sbin/ifconfig -a
When posting output wrap it in CODE tags for readability. (Look for the # button in the toolbar when posting.)

5

YES, it does. I am able to access Internet normally, open sites through URLs and download files and contents.

[QUOTE]What happens if you try to ping the IP address for news.bbc.co.uk :
$ ping 212.58.244.60[/QUOTE]

user@localhost:~> ping 212.58.244.60
connect: Network is unreachable[/CODE]

[QUOTE]Or if you put that IP address in to Firefox?[/QUOTE]

In Firefox, the site [url]http://www.bbc.co.uk/news/[/url] is able to open normally using 212.58.244.60.

[QUOTE]What's the output of
Code:

$ /sbin/ifconfig -a[/QUOTE]

[CODE]user@localhost:~> /sbin/ifconfig -a
eth1      Link encap:Ethernet  HWaddr 24:BE:05:23:10:10  
          inet addr:10.0.5.62  Bcast:10.0.255.255  Mask:255.255.0.0
          inet6 addr: fe80::26be:5ff:fe23:1010/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:34709 errors:0 dropped:0 overruns:0 frame:0
          TX packets:3523 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:6137287 (5.8 Mb)  TX bytes:668432 (652.7 Kb)
          Interrupt:20 Memory:f7c00000-f7c20000 

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:66 errors:0 dropped:0 overruns:0 frame:0
          TX packets:66 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:4592 (4.4 Kb)  TX bytes:4592 (4.4 Kb)
6

This

seems to rather conflict with

[QUOTE=karimcub;11566] user@localhost:~> ping 212.58.244.60 connect: Network is unreachable[/QUOTE]

Have you configured Firefox to use a proxy?
Is there some sort of proxy and/or firewall type set up on your network which allows through HTTP but blocks other protocols?

What’s the output of

$ curl http://news.bbc.co.uk $ curl http://212.58.244.60 $ telnet www.bbc.co.uk $ telnet 212.58.244.60 $ ssh www.bbc.co.uk $ ssh 212.58.244.60