I am on SLES11 sp3 and I am trying to connect a new Seagate Slimline USB drive.
But the drive is not show anywhere.
lsusb:
[FONT=Courier New]Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 002: ID 03f0:1027 Hewlett-Packard Virtual keyboard and mouse
Bus 006 Device 003: ID 03f0:1327 Hewlett-Packard
[/FONT]
dmesg:
[FONT=Courier New][ 3617.276071] usb 1-6: new high-speed USB device number 2 using ehci_hcd
[ 3617.415096] usb 1-6: New USB device found, idVendor=0bc2, idProduct=ab10
[ 3617.415102] usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 3617.415105] usb 1-6: Product: Slim SL
[ 3617.415107] usb 1-6: Manufacturer: Seagate
[ 3617.415109] usb 1-6: SerialNumber: NA4QN0WT
[ 3617.449771] Initializing USB Mass Storage driver…
[ 3617.450687] scsi3 : usb-storage 1-6:1.0
[ 3617.450773] usbcore: registered new interface driver usb-storage
[ 3617.450775] USB Mass Storage support registered.
[ 3618.449475] scsi 3:0:0:0: Direct-Access Seagate Slim SL 0936 PQ: 0 ANSI: 6
[ 3618.449714] sd 3:0:0:0: Attached scsi generic sg1 type 0
[ 3618.458008] sd 3:0:0:0: [sda] Spinning up disk…
[ 3644.096435] usb 1-6: USB disconnect, device number 2
[ 3645.020070] .ready
[ 3645.020154] sd 3:0:0:0: [sda] READ CAPACITY(16) failed
[ 3645.020157] sd 3:0:0:0: [sda] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 3645.020162] sd 3:0:0:0: [sda] Sense not available.
[ 3645.020194] sd 3:0:0:0: [sda] READ CAPACITY failed
[ 3645.020197] sd 3:0:0:0: [sda] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 3645.020200] sd 3:0:0:0: [sda] Sense not available.
[ 3645.020216] sd 3:0:0:0: [sda] Write Protect is off
[ 3645.020219] sd 3:0:0:0: [sda] Mode Sense: ff 57 00 5c
[ 3645.020233] sd 3:0:0:0: [sda] No Caching mode page present
[ 3645.020236] sd 3:0:0:0: [sda] Assuming drive cache: write through
[ 3645.021055] sd 3:0:0:0: [sda] READ CAPACITY(16) failed
[ 3645.021058] sd 3:0:0:0: [sda] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 3645.021062] sd 3:0:0:0: [sda] Sense not available.
[ 3645.021095] sd 3:0:0:0: [sda] READ CAPACITY failed
[ 3645.021098] sd 3:0:0:0: [sda] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 3645.021101] sd 3:0:0:0: [sda] Sense not available.
[ 3645.021126] sd 3:0:0:0: [sda] No Caching mode page present
[ 3645.021129] sd 3:0:0:0: [sda] Assuming drive cache: write through
[ 3645.021131] sd 3:0:0:0: [sda] Attached SCSI disk
[/FONT]
[FONT=Courier New]fdisk -l[/FONT] does not show anything about this USB.
Any ideas?
from the kernel point of view, the device is not connected. Have you tried some different USB port? What type of enclosure vs. USB port is this (USB2/3)?
[QUOTE=clausbc;22959]Hi,
The drive is Seagate Portable STCD500204, that is USB-3
The server is getting old, that USB-2
I have tried all USB ports: No change
The really strange part is , that the drive was visible [FONT=Courier New]once[/FONT] and was formatted to reiser - and after a host reboot: Nothing
/Best regards[/QUOTE]
USB3 devices on USB2 ports should work, but I’ve seen other references to problems with such constellation, too… but that it worked prior reboot, and then no more, is strange indeed. Did you change the “disk state” between the two boots. meaning i.e. booted without disk attached the first time, then rebooted with the disk attached, or vice versa? And maybe a full power-down (rather than “just a reboot”) might have an effect, too, as the USB driver chips would be fully re-initialized.
In the BIOS is legacy USB enabled? How is the USB device powered (via
a Y cable)?
–
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.1 Kernel 3.11.10-17-desktop
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[QUOTE=malcolmlewis;22962]
In the BIOS is legacy USB enabled? How is the USB device powered (via
a Y cable)?
[/QUOTE]Directly in own USB server port. I’ll have a look in the BIOS.
USB3 devices on USB2 ports should work, but I’ve seen other references to problems with such constellation, too… but that it worked prior reboot, and then no more, is strange indeed. Did you change the “disk state” between the two boots. meaning i.e. booted without disk attached the first time, then rebooted with the disk attached, or vice versa? And maybe a full power-down (rather than “just a reboot”) might have an effect, too, as the USB driver chips would be fully re-initialized.
Regards,
Jens[/QUOTE]
Weird
No, as far as I remember the same state. I’ll try power down.
