Sending logs to Elasticsearch not working


Hello guys.

We have 2 Rancher clusters (one for test/stage and one for production) for a few systems in my job.

Both clusters are configured to send logs to an ElasticSearch instance on AWS.

The problem is that on the test cluster, the logs works perfectly, and both containers and rancher logs are sent to the ES instance, but on the cluster for production there is one workload that is not sending logs to ES, and also the rancher logs are not being sent.

The logs are generated in /var/log/containers on the workers without any issue.

Anyone knows what could be happening?

Best regards