Dear Suse Team,
As discussed with you telephonically, we are facing an issue to log in suse account on suse web portal because we forged a password and we donÂt have access to the registered id Which is it@dnvoverseas.co.in. (Domain surrendered)
Now we have created a new account (it2@synokempharma) and try to registered suse product activation but it showed already subscribed and registered for 2 physical / 0 virtual.
Now we have to need re-register the product on the new account it2@synokempharma.com or should we change the email id in the old account.
For your reference please find the attached conversation email history and supportive documents.
@“ANKIT” Hi and welcome to the Forum 
If the product is on the new account, you should just be able to de-register the the system and re-register with the new email.
As an aside, I would suggest heading over to the new Community to ask about this, only a few more days before these Forums will be read only… https://forums.suse.com/discussion/15459/announcing-sunset-of-suse-forums-on-august-31-2021
If you don’t get any other replies in a day or so from other forum users, would suggest you head over to the new Community and ask there? Suggest https://community.suse.com/topics/3776090