Subscription Issue

Dear Suse Team,
As discussed with you telephonically, we are facing an issue to log in suse account on suse web portal because we forged a password and we don’t have access to the registered id Which is (Domain surrendered)
Now we have created a new account (it2@synokempharma) and try to registered suse product activation but it showed already subscribed and registered for 2 physical / 0 virtual.
Now we have to need re-register the product on the new account or should we change the email id in the old account.
For your reference please find the attached conversation email history and supportive documents.

@“ANKIT” Hi and welcome to the Forum :smile:
If the product is on the new account, you should just be able to de-register the the system and re-register with the new email.

As an aside, I would suggest heading over to the new Community to ask about this, only a few more days before these Forums will be read only…
If you don’t get any other replies in a day or so from other forum users, would suggest you head over to the new Community and ask there? Suggest