/var/log/warn disk error messages in a esxi

SUSE Product Topics SLES Configure-Administer
1

Hi,

I have installed SLES 11 SP4 in a virtual machine hosted in an ESXi infrastructure V6.0
I get constantly messages:

kernel: [626257.478981] ata3.00: status: { DRDY ERR }
kernel: [626267.210197] ata3.00: qc timeout (cmd 0xa1)
kernel: [626267.210215] ata3.00: failed to IDENTIFY (I/O error, err_mask=0x4)
kernel: [626267.210223] ata3.00: revalidation failed (errno=-5)
kernel: [635010.961827] ata3.00: qc timeout (cmd 0xa0)
kernel: [635011.084782] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
kernel: [635011.084825] ata3.00: cmd a0/00:00:00:00:00/00:00:00:00:00/a0 tag 6
kernel: [635011.084828] res 51/20:03:00:00:00/00:00:00:00:00/a0 Emask 0x5 (timeout)
kernel: [635011.084837] ata3.00: status: { DRDY ERR }
kernel: [635029.898598] ata3.00: qc timeout (cmd 0xa1)
kernel: [635029.898618] ata3.00: failed to IDENTIFY (I/O error, err_mask=0x4)
kernel: [635029.898626] ata3.00: revalidation failed (errno=-5)
kernel: [659498.937456] ata3.00: qc timeout (cmd 0xa0)
kernel: [659498.937484] ata3.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
kernel: [659498.937527] ata3.00: cmd a0/00:00:00:00:00/00:00:00:00:00/a0 tag 26
kernel: [659498.937530] res 51/20:03:00:00:00/00:00:00:00:00/a0 Emask 0x5 (timeout)
kernel: [659498.937538] ata3.00: status: { DRDY ERR }

I have performance problems in my system and i suspect that this is due to HD issues, cause i do not have only in this machine but also on windows machines.
I cannot troubleshoot more than this my system, could you please help me?

Thanks in advance

2

Do you see this with any other disks, or on any other systems? I presume
the “disk” behind this system is just regular virtualized hardware, so
have you verified that and ruled out any possible problems with the
backend disk infrastructure (VMware, or a SAN, or whatever)?
[color=blue]

I have performance problems in my system and i suspect that this is due
to HD issues, cause i do not have only in this machine but also on
windows machines.[/color]

If you have performance problems on multiple VMs, then I’d probably start
there; you cannot fix bad hardware with software.

–
Good luck.

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3

Hi, i have only suspitions, cause i have some other windows machine running there and they are also very slow…
i do not control the system, i can only install my machines, so i cannot check this disk problems, i can only read my logs and if i see something that sounds alerting i can inform the VM administrator.
So my question is, could i suspect disk related problems when my sles server is sending me this kind of messages?

4

On 11/22/2016 08:34 AM, ellietz wrote:[color=blue]

So my question is, could i suspect disk related problems when my sles
server is sending me this kind of messages?[/color]

Yes.

–
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5

[QUOTE=ab;35467]On 11/22/2016 08:34 AM, ellietz wrote:[COLOR=blue]

So my question is, could i suspect disk related problems when my sles
server is sending me this kind of messages?[/COLOR]

Yes.[/QUOTE]

I’ve seen such messages before… they were related to polling the virtual CD by some OS process (i.e. a logged-in user with graphical desktop), without any virtual CD image attached.

So maybe this isn’t about disks at all…

Regards,
J