Azure SLES12 SP3 cloudregister Access Forbidden

SUSE Product Topics Azure
1

Hi,

I deployed SLES 12 SP3 server in Azure. I am unable to use command “/usr/sbin/registercloudguest --force-new” as per in the log all servers responds with Error 403 (Access Denied). Any idea how can I use this?
Here I attached the log file content:

[CODE]2018-04-04 06:07:06,151 INFO:Forced new registration
2018-04-04 06:07:06,151 INFO:Using proxy settings from execution environment
2018-04-04 06:07:06,151 INFO: http_proxy: http://<proxy_server_address>:8080/
2018-04-04 06:07:06,151 INFO: https_proxy: http://<proxy_server_address>:8080/
2018-04-04 06:07:06,152 INFO:Using API: regionInfo
2018-04-04 06:07:06,152 INFO:Using region server: 104.45.31.195
2018-04-04 06:07:06,156 INFO:Starting new HTTPS connection (1): 104.45.31.195
2018-04-04 06:07:06,536 ERROR:====================
2018-04-04 06:07:06,536 ERROR:Server returned: 403
2018-04-04 06:07:06,536 ERROR:<?xml version="1.0" encoding="UTF-8"?>

Access forbidden!

Access forbidden!

You don't have permission to access the requested object.
It is either read-protected or not readable by the server.

If you think this is a server error, please contact the webmaster.

Error 403

104.45.31.195
Apache

2018-04-04 06:07:06,536 ERROR:====================
2018-04-04 06:07:06,537 INFO:Using region server: 23.100.36.229
2018-04-04 06:07:06,538 INFO:Starting new HTTPS connection (1): 23.100.36.229
2018-04-04 06:07:07,473 ERROR:====================
2018-04-04 06:07:07,474 ERROR:Server returned: 403
2018-04-04 06:07:07,474 ERROR:<?xml version="1.0" encoding="UTF-8"?>

Access forbidden!

Access forbidden!

You don't have permission to access the requested object.
It is either read-protected or not readable by the server.

If you think this is a server error, please contact the webmaster.

Error 403

23.100.36.229
Apache

2018-04-04 06:07:07,474 ERROR:====================
2018-04-04 06:07:07,474 INFO:Using region server: 191.237.254.253
2018-04-04 06:07:07,475 INFO:Starting new HTTPS connection (1): 191.237.254.253
2018-04-04 06:07:08,588 ERROR:====================
2018-04-04 06:07:08,588 ERROR:Server returned: 403
2018-04-04 06:07:08,588 ERROR:<?xml version="1.0" encoding="UTF-8"?>

Access forbidden!

Access forbidden!

You don't have permission to access the requested object.
It is either read-protected or not readable by the server.

If you think this is a server error, please contact the webmaster.

Error 403

191.237.254.253
Apache

2018-04-04 06:07:08,588 ERROR:====================
2018-04-04 06:07:08,588 INFO:Using region server: 104.45.154.114
2018-04-04 06:07:08,590 INFO:Starting new HTTPS connection (1): 104.45.154.114
2018-04-04 06:07:09,260 ERROR:====================
2018-04-04 06:07:09,261 ERROR:Server returned: 403
2018-04-04 06:07:09,261 ERROR:<?xml version="1.0" encoding="UTF-8"?>

Access forbidden!

Access forbidden!

You don't have permission to access the requested object.
It is either read-protected or not readable by the server.

If you think this is a server error, please contact the webmaster.

Error 403

104.45.154.114
Apache

2018-04-04 06:07:09,261 ERROR:====================
2018-04-04 06:07:09,261 INFO:Using region server: 23.101.26.184
2018-04-04 06:07:09,263 INFO:Starting new HTTPS connection (1): 23.101.26.184
2018-04-04 06:07:10,301 ERROR:====================
2018-04-04 06:07:10,301 ERROR:Server returned: 403
2018-04-04 06:07:10,301 ERROR:<?xml version="1.0" encoding="UTF-8"?>

Access forbidden!

Access forbidden!

You don't have permission to access the requested object.
It is either read-protected or not readable by the server.

If you think this is a server error, please contact the webmaster.

Error 403

23.101.26.184
Apache

2018-04-04 06:07:10,301 ERROR:====================
2018-04-04 06:07:10,301 ERROR:Request not answered by any server, exiting[/CODE]

Any idea how to move forward?
Thanks!
Gabor

2

Hi,

The issue seems solved.
The reason was our special configuration that our servers cannot go internet directly, and through proxy I guess the ip address was no accepted for the registration.
I had to configure a special firewall and route for accessing the repositories.

Now it works fine.

Thanks!
Gabor