[{“insert”:"Hi,
as recommended I use Chrome as Browser and I have reloaded the Browser, removed the cache, but still only a blank screen after the PDF. I only see the “Reset” and “Previous” and “Next” Buttons. When I press Reset I got the message “Are you sure”, but again only a blank screen?
Can you please advice how to debug and fix this problem?
Regards,
Ralf Boernemeier
"}]
Not sure if it’s a related problem but after reseting the VM the following the error pops up. Maybe the VMs aren’t connected yet?
Hi Henrique,
Thanks for the reply - I got the same error in the Console Window of Chrome if I press the “Reset” button - not sure if this is “normal” behavior or related to the problem I have.
May I ask a question. Can you run the Lab exercise right now?
Regards,
Ralf
I have the same issue. The labs don’t load in Chrome browser (no add-ons installed).
Hi Sascha, thanks for the info. Did you get it running in another browser?
Hi Ralf, I just tried it in Firefox and it is not working.
Hi Sascha, thanks again for the add. info, I hope that Mark Stoddard can help, because it looks like a “general” problem.
Sorry the delay Ralf, just tried again, can’t access the lab either. Think the VMs haven’t been setup yet.
Hi there, the same for me - blank screen. I 've followed the posted recommendations; no joy. Also tried it in FF, no good.
OS: RHEL 7.8
browsers: chrome Version 81.0.4044.92 (Official Build) (64-bit)
firefox 68.7.0esr (64-bit)
I’ve also tried it in KVM running windows & chrome on ipad - blank screen too.
Hi Folks, thanks for testing - good to know that it seems to be not my problem 
I’m still waiting for an answer from Mark, I will keep you informed if I have more information, or a solution, for this issue.
Regards,
Ralf
wokrs today 
Hm, still the same problem on my site 
strange situation
The labs load and work again.
Hi Sasha,
have you done something “special” before it works again? I have stiil the same problem than yesterday…
Regards,
Ralf
Hi Ralf, no I just opened the course and the lab exercise.
Same thing here, they just started working now that I checked again! First loading, 3min after and it’s all working.
, 
Lucky guys, no success on my site … I have still no idea how to solve it, but if I can’t solve it, it doesn’t make sense to continue the Academy
Hello, we experience an outage with the lab environment over the weekend. Please try to access the labs again. Thank you.
Just tried it a few seconds ago - same issue → blank screen … tried to Reset … blank screen … clear cache in Chrome … same issue!
Are you able to access the lab now?