cannot connect to novell to update

hello:

I’ve installed SLED 10 SP4 and I’ve got a validate license. When I use yast to connect to novell service, it said:

ERROR : could not add “https://nu.novell.com” this service type requires a network connection, but none is present.

however, I can open my browser and connect to internet…

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

The browser you can open, is it on the SLED box or on another machine,
or the host of the VM (if SLED is a VM), or something else different?

Can your SLED box do anything else online? ping 8.8.8.8 for example?

Good luck.
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v2.0.19 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://www.enigmail.net/
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=ZGaJ
-----END PGP SIGNATURE-----