Disaster after making a wrong zypper update

SUSE Product Topics SLES Install-Boot
1

Hi.
Our box does not boot any more after a wrong zypper update with apparently packages from openSuse distro.
After restarting it just comes up a repair filesystem console.

We need help in backing up the data, and maybe restoring to SLES 11 wich was the original system. It’s a dedicated server and we have access through a sercon console. There was a mdadm raid 1 with 3 LVMs. None of which are accessible anymore.

What can we do? Please help this is a functioning server.

2

Hi
The only thing I can suggest (saw your thread in the openSUSE forum) is
to grab a live cd of openSUSE 11.4 and boot the livecd system to see if
you can manually mount the raid/lvm.

http://ftp5.gwdg.de/pub/opensuse/discontinued/distribution/11.4/iso/

One wonders if things made a change to a later version of lvm etc
(probably also changed the kernel?).

–
Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.36-38-default
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3

Hi,

Thanks for your answer. It’s not possible to use any sort of external boot device. However the box can be started with a debian rescue system, which still does not automatically mounts thebraid and the lvs.

We have been trying to manually create the raid, which it does, and resyncs it. Still we have not been able to assemble it, nor mount the lvs. With the help of a system administrator we are trying to achieve it.

We have been trying to contact specialists without much success. We are thinking of trying some official SUSE support engineers, still I’m not sure how to.

I’ve seen some “One week consulting” service, I think we’ll try that.

Any suggestion as where to contract an engineer that could solve our problem?

4

[QUOTE=MJCronis;26737]Hi,

Thanks for your answer. It’s not possible to use any sort of external boot device. However the box can be started with a debian rescue system, which still does not automatically mounts thebraid and the lvs.

We have been trying to manually create the raid, which it does, and resyncs it. Still we have not been able to assemble it, nor mount the lvs. With the help of a system administrator we are trying to achieve it.

We have been trying to contact specialists without much success. We are thinking of trying some official SUSE support engineers, still I’m not sure how to.

I’ve seen some “One week consulting” service, I think we’ll try that.

Any suggestion as where to contract an engineer that could solve our problem?[/QUOTE]
Hi
You can create a cdrom from the iso image and boot from that, else how are you booting into a debian rescue system?

For a SUSE partner in your locale, have a look here, enter your country etc;
https://www.partnernetprogram.com/partnerlocator/locator.do