Getting a crash dump

SUSE Product Topics SLES Install-Boot
1

Hi,

I would like to test whether my server creating a crash dump upon a OS crash. I can see the /etc/sysconfig/kdump config file is configured.

So I issued the command to kernel panic “echo c > /proc/sysrq-trigger” so it crashed the server but it never create a dump file for some reason. This is HP BL460g7 blade with ASR disabled.

When I trigger the kernel panic it crashed but stays about 10 minutes (looks like its trying to save a crash dump) but it never. I checked the message logs but cannot see reason why its not dumping.

SUSE Linux Enterprise Server 11 (x86_64) Sp 1

Hope you guys can help me.

Thanks

2

[QUOTE=miliboy;30095]Hi,

I would like to test whether my server creating a crash dump upon a OS crash. I can see the /etc/sysconfig/kdump config file is configured.

So I issued the command to kernel panic “echo c > /proc/sysrq-trigger” so it crashed the server but it never create a dump file for some reason. This is HP BL460g7 blade with ASR disabled.

When I trigger the kernel panic it crashed but stays about 10 minutes (looks like its trying to save a crash dump) but it never. I checked the message logs but cannot see reason why its not dumping.

SUSE Linux Enterprise Server 11 (x86_64) Sp 1

Hope you guys can help me.

Thanks[/QUOTE]

Maybe related to this TID: https://www.novell.com/support/kb/doc.php?id=7008516

Thomas

3

[QUOTE=thsundel;30114]Maybe related to this TID: https://www.novell.com/support/kb/doc.php?id=7008516

Thomas[/QUOTE]

Thanks but the server BIOS version is 2013. This is a BL460 G7 server.

4

Okay but I would still try updating all firmware, bios and drivers using HP SPP or maybe you have done that already?

Thomas

5

yaa that’s the latest one and other firmwares are up to date. Its weird why I cannot see any errors in the message logs etc. I am clueless where to find the cause!!

6

Hello is there any help on this??

7

Hi miliboy,

diagnosing the root causes of complex issues may be above what we can provide here… I’d suggest to open a service request with SUSE in order to get professional support engineers to look into this, using detailed system information you can provide to them via the support tools.

Regards,
Jens