Gnome APPS Log Details

SUSE Product Topics SLED Applications
1

Hi All,

I’m using SLED12 x86_64 on my laptop. Previously I used SLED11 & didn’t face such problem ::

Mainly two application’s behaviour are are abnormal (some times).

Evolution :: to write a new mail (either Ctrl+N or ‘New’ from the Icon) does not work sometimes, on the taskbar it although shows the new Compose Mail window but it’s not clickable, after 3-4 minutes later it’ll display a popup window with ‘Force to quit’ and ‘Wait’ button from Evolution. After 3-4 times click the ‘Wait’ button, it display & active the Compose Mail window. If I click ‘Force to quit’ button then entire Evolution mail client close, which is normal, but after start the Mail client, it again shows the same thing (if again I would open a Compose Mail). But during this time other apps behaviour remain normal.

Rhythmbox :: Sometimes it quit, may be during playing the music from my Local Library or sometimes it quit If i would add some audio from my Local library to my playlist.

On the previous version of SLED11 I never faced such type of apps behaviour.

So, to solve this can any one tell me where are logs for those apps, so that if again that happens then I can post the log details.

Thanks

2

Hi
Normally in those cases I open a terminal and run (as in start) the
application from the command line, else start the application with gdb;

gdb evolution
....
{gdb starting up}
.....
run <press enter>

The other one is using strace again from the command line in a terminal;

strace evolution

–
Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.28-4-default
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks!

3

Hi Malcolm,

Thanks for those commands, I’ve already started the evolution with the ‘strace’ programe

strace -C -oevolution_log-25-NOV-2014 evolution

If it’ll again happen, I’ll send the log.

Thanks

[QUOTE=malcolmlewis;25076]Hi
Normally in those cases I open a terminal and run (as in start) the
application from the command line, else start the application with gdb;

gdb evolution
....
{gdb starting up}
.....
run <press enter>

The other one is using strace again from the command line in a terminal;

strace evolution

–
Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.28-4-default
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks![/QUOTE]

4

Hello All,

Can anyone tell me how to attach 60 MB file to forum.

last day Rhythmbox exit abnormaly, & I’ve grab the log details using ‘strace’, and now I need to post it to the forumn so that anyone can help me.
But the log file size is approx 60 MB & I can’t attach it into forum.

Thanks

5

Hi
If you look at the last part of the log, can you see it starting to
generate errors before it crashes?

–
Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.28-4-default
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks!

6

Hello Malcolm,

I’ve two log files, first one genareted by the ‘strace -o’ and the second one actually was on the terminal ‘strace -C’, and I copied it to a file

Now, when the Rhythmbox terminated, on the terminal I’ve seen huge lines and I can only grab approx 500 lines. Bellow are last three lines from the strace terminal output ::

7fa84b024000-7fa84b025000 rw-p 00014000 00:20 4933                       /lib64/libresolv-2.19.so
7fa84b025000-7fa84b027000 rw-p 00000000 00:00 0 
7fa84b027000-7fa84b048000 r-xp 00000000 00:20 4847                       /lib64/libselinux.so.1Aborted

And last 5 lines from the strace log files ::

close(25)                               = 0
rt_sigprocmask(SIG_UNBLOCK, [ABRT], NULL, 8) = 0
tgkill(3290, 3290, SIGABRT)             = 0
--- SIGABRT {si_signo=SIGABRT, si_code=SI_TKILL, si_pid=3290, si_uid=1000} ---
+++ killed by SIGABRT +++

After the above 5 lines on the strace log, some summery of the error,systemcall, time, etc. is present.

% time     seconds  usecs/call     calls    errors syscall
------ ----------- ----------- --------- --------- ----------------
 99.71   14.553673         100    145856           poll
  0.12    0.017484           0    303657    238030 recvmsg
  0.06    0.008083          11       747           getdents
  0.05    0.006586           0     27472      1010 futex
  0.03    0.004992           1      5023      2157 stat
  0.03    0.004070           1      4862       233 open
  0.00    0.000514           0     21202           writev
  0.00    0.000506           0      8361      1479 read
  0.00    0.000312           0      9869           write
  0.00    0.000279           0      3856           munmap
  0.00    0.000051           0      6005           close
  0.00    0.000038           0       257           pwrite
  0.00    0.000020           0      4410           mmap
  0.00    0.000009           0       103           lstat
  0.00    0.000000           0      4415           fstat
  0.00    0.000000           0       107         6 lseek
  0.00    0.000000           0       400           mprotect
  0.00    0.000000           0       210           brk
  0.00    0.000000           0        83           rt_sigaction
  0.00    0.000000           0         4           rt_sigprocmask
  0.00    0.000000           0        12         2 ioctl
  0.00    0.000000           0      1186        79 access
  0.00    0.000000           0         1           madvise
  0.00    0.000000           0         4           shmget
  0.00    0.000000           0         4           shmat
  0.00    0.000000           0         4           shmctl
  0.00    0.000000           0         3           dup
  0.00    0.000000           0        12           socket
  0.00    0.000000           0         8           connect
  0.00    0.000000           0        10         2 sendto
  0.00    0.000000           0        17         3 recvfrom
  0.00    0.000000           0        10           sendmsg
  0.00    0.000000           0         3           shutdown
  0.00    0.000000           0         4           bind
  0.00    0.000000           0         9           getsockname
  0.00    0.000000           0         4           getpeername
  0.00    0.000000           0        11           socketpair
  0.00    0.000000           0        10           setsockopt
  0.00    0.000000           0       183           clone
  0.00    0.000000           0         1           execve
  0.00    0.000000           0         9           kill
  0.00    0.000000           0        35           uname
  0.00    0.000000           0         2           shmdt
  0.00    0.000000           0       309         2 fcntl
  0.00    0.000000           0         2           ftruncate
  0.00    0.000000           0        12           getcwd
  0.00    0.000000           0         1           unlink
  0.00    0.000000           0        43        12 readlink
  0.00    0.000000           0         1           getrlimit
  0.00    0.000000           0         2           getuid
  0.00    0.000000           0         1           getgid
  0.00    0.000000           0         4           geteuid
  0.00    0.000000           0         3           getegid
  0.00    0.000000           0         2           getresuid
  0.00    0.000000           0         2           getresgid
  0.00    0.000000           0         1           sigaltstack
  0.00    0.000000           0         5         1 statfs
  0.00    0.000000           0        38           fstatfs
  0.00    0.000000           0         1           arch_prctl
  0.00    0.000000           0         1           set_tid_address
  0.00    0.000000           0        13           fadvise64
  0.00    0.000000           0         1           clock_getres
  0.00    0.000000           0         1           tgkill
  0.00    0.000000           0         2           utimes
  0.00    0.000000           0       925           inotify_add_watch
  0.00    0.000000           0       383        11 openat
  0.00    0.000000           0         1           set_robust_list
  0.00    0.000000           0        60           eventfd2
  0.00    0.000000           0         2           pipe2
  0.00    0.000000           0         1           inotify_init1
------ ----------- ----------- --------- --------- ----------------
100.00   14.596617                550258    243027 total

Can you tell me, if possible, is this due to how i configured my system or something else.

Thanks

7

Hi
So something is calling for the program to abort… hard to say :frowning:

So if you use gdb;

gdb /usr/bin/rhythmbox
run

See if we can see why it fails… I have it here running ok.

The other option, create a test user and login as the test user, does
it duplicate? That indicates system wide, else it will just be as your
user.

–
Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.28-4-default
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks!

8

Hi Malcolm,

I’ll do it again with gdb.

But One thing, On the strace terminal output, why it says ‘/lib64/libselinux.so.1Aborted’
I think it’s SELinux module/library.
My knowldge says SLED ships apparmor and SELinux on the SLED 12, but by default apparmor is active

Thanks

9

Hi All,
This time Evolution hang two times. Bellow are the details ::

The gdb output says ::

[CODE]Gtk:ERROR:gtkrbtree.c:465:_gtk_rbtree_insert_after: assertion failed: (_gtk_rbtree_is_nil (tree->root))

Program received signal SIGABRT, Aborted.
0x00007ffff391e187 in raise () from /lib64/libc.so.6[/CODE]

[QUOTE]Trying write a new mail, popup window appear with ‘Wait’ and ‘Force Quit’ button

After click the ‘Wait’ in a minute the compose screen display & active[/QUOTE]

The gdb output says ::

CODE: evolution-util-CRITICAL **: e_contact_store_get_contact: assertion ‘ITER_IS_VALID (contact_store, iter)’ failed

(evolution:4831): libebook-contacts-CRITICAL **: e_contact_get: assertion ‘contact && E_IS_CONTACT (contact)’ failed

(evolution:4831): libebook-contacts-CRITICAL **: e_contact_get: assertion ‘contact && E_IS_CONTACT (contact)’ failed

(evolution:4831): libebook-contacts-CRITICAL **: e_contact_get: assertion ‘contact && E_IS_CONTACT (contact)’ failed

(evolution:4831): evolution-util-CRITICAL **: e_contact_store_get_contact: assertion ‘ITER_IS_VALID (contact_store, iter)’ failed[/CODE]

10

Also on the gdb I’ve found the bellow error ::

(process:13677): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed

[QUOTE=naren_bishayee;25361]Hi All,
This time Evolution hang two times. Bellow are the details ::

The gdb output says ::

[CODE]Gtk:ERROR:gtkrbtree.c:465:_gtk_rbtree_insert_after: assertion failed: (_gtk_rbtree_is_nil (tree->root))

Program received signal SIGABRT, Aborted.
0x00007ffff391e187 in raise () from /lib64/libc.so.6[/CODE]

The gdb output says ::

CODE: evolution-util-CRITICAL **: e_contact_store_get_contact: assertion ‘ITER_IS_VALID (contact_store, iter)’ failed

(evolution:4831): libebook-contacts-CRITICAL **: e_contact_get: assertion ‘contact && E_IS_CONTACT (contact)’ failed

(evolution:4831): libebook-contacts-CRITICAL **: e_contact_get: assertion ‘contact && E_IS_CONTACT (contact)’ failed

(evolution:4831): libebook-contacts-CRITICAL **: e_contact_get: assertion ‘contact && E_IS_CONTACT (contact)’ failed

(evolution:4831): evolution-util-CRITICAL **: e_contact_store_get_contact: assertion ‘ITER_IS_VALID (contact_store, iter)’ failed[/CODE][/QUOTE]

11

Hi
This one seems to be the same…
https://bugzilla.gnome.org/show_bug.cgi?id=733868
Debug packages required to be installed…
https://wiki.gnome.org/Community/GettingInTouch/Bugzilla/GettingTraces

I think once you have more info, you might consider raising a bug
at; https://bugzilla.suse.com/index.cgi

–
Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.28-4-default
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks!