missing updater applet icon

SUSE Product Topics SLES Configure-Administer
1

Hello,
I’m missing the updater applet icon in the notification area in SLES11, can someone tell me how can I show it?
kie

2

Hi
Which patchlevel of SLES11 and which desktop environment are you
running? If it’s GNOME, check in your user Control Center → Startup
Applications.

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 3.0.34-0.7-default
up 1 day 10:13, 2 users, load average: 0.32, 0.39, 0.34
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

3

Hello Malcom,
The patchlevels are SP1 and SP2, the desktop environment is Gnome. In Startup Applications exist PackageKit Update Applet, but I don’t see any notifications if Updates available.

kie

4

Hi
Can you check if updates are available from the command line, open a
terminal an change to root user?

su -
zypper ref
zypper lu

I must confess i don’t actually use the update icon, I subscribe to
patch update emails for my notifications so I can review.

You can also check the settings via (maybe set it to daily);

gpk-prefs

There are other gpk-* applications to check various aspects eg
gpk-backend-status, gpk-update-viewer which may provide more details.

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 3.0.34-0.7-default
up 2 days 9:19, 4 users, load average: 0.87, 0.71, 0.63
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

5

Hi,
zypper lu: shows available updates
gpk-prefs: Update Settings
Check for Updates → Daily
Automatically Install → nothing
Check for major upgrades → Daily
Display Notification → marked yes
gpk-update-viewer: shows available updates

kie

6

Hi
Ok, can you open a terminal, kill off the current gpk-update-icon, then
run in the terminal;

gpk-update-icon -v

This should provide additional debug info. Is it polling
etc?

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 3.0.34-0.7-default
up 2 days 11:00, 4 users, load average: 0.22, 0.30, 0.37
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

7

Hi,
can you tell me, how i can kill off the current gpk-update-icon?
kie

8

Hi
Run the following;

kill -9 `pidof gpk-update-icon`

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 3.0.34-0.7-default
up 3 days 8:07, 4 users, load average: 0.28, 0.21, 0.16
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

9

Hi,
I can’t kill gpk-update-icon, for each query (ps af | grep gpk-update-icon), the pid of gpk-update-icon changes.
kie

10

Hi
OK, then disable it via the Control Center → Startup Applications,
logout then login and it shouldn’t load.

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 3.0.34-0.7-default
up 3 days 9:57, 4 users, load average: 0.44, 1.04, 0.66
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

11

Hi,
After running “gpk-update-icon -v” I get the following output:
TI:07:59:31 TH:0x63f010 FI:egg-debug.c FN:egg_debug_init,306

  • Verbose debugging 1 (on console 1)GPK_VERBOSE
    Exit: gpk_check_privileged_user returned FALSE

kie

12

Hi
And then it just exits back to the command prompt?

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 3.0.34-0.7-default
up 4 days 10:56, 3 users, load average: 0.31, 0.38, 0.40
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

13

[QUOTE=malcolmlewis][QUOTE=kie]
Hi,
After running “gpk-update-icon -v” I get the following output:
TI:07:59:31 TH:0x63f010 FI:egg-debug.c FN:egg_debug_init,306

  • Verbose debugging 1 (on console 1)GPK_VERBOSE
    Exit: gpk_check_privileged_user returned FALSE

kie

[/QUOTE]
Hi
And then it just exits back to the command prompt?

[/QUOTE]
Also, can you run polkit-gnome-authorization and check the package kit
entries… I have none.

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 3.0.34-0.7-default
up 4 days 12:45, 3 users, load average: 0.14, 0.20, 0.20
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

14

Hi,
Yes, after running “gpk-update-icon -v” it just exits back to the command prompt.
I’ve following packagekit entries:

  • Update packages
  • Trust a key used for signing packages
  • Refresh system sources
  • Change software source parameters
  • Rollback to a previous transaction
  • Set network proxy
  • Remove package
  • Install untrusted local file
  • Install local file
  • Accept EULA

kie

15

Hi
There are no users in the entries above? I’m starting to run out of
ideas, very strange.

Can you create a new user and login to see if it’s duplicated.

–
Cheers Malcolm °¿° (Linux Counter #276890)
SUSE Linux Enterprise Desktop 11 (x86_64) Kernel 3.0.34-0.7-default
up 5 days 11:29, 4 users, load average: 0.41, 0.38, 0.35
CPU Intel i5 CPU M520@2.40GHz | Intel Arrandale GPU

16

Hi,
I’ve created a new user and with the new user-login I see the updater applet icon.
kie