Hi Andy_s,
regarding your question in https://forums.suse.com/showthread.php?5128-w83627ehf-ko-driver-for-SLES11-SP3-x86_64: When you open the service request, please tell SUSE to assign it to Hans van den Heuvel. If you cannot open a SR, please get in touch with Hans directly (see https://forums.suse.com/member.php?2656-HvdHeuvel) to discuss how to proceed 
With regards,
Jens