Rancher Academy Critical Error (RESOLVED)

1

Mods the Rancher Academy website is having SMTP issues. It appears that it is not generating emails for password resets nor for registration. This is across multiple users.

2

Thanks for reporting. I’ll take a look. Do you have more information on which users and what errors?

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3

I’ve identified the issue and am escalating to IT for resolution.

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4

Awesome thank you! Any guesses on when that will be resolved?

5

Hey @adrian.goins any chance I could get a password reset for my account in the meantime so I can continue through some courses? At present I can’t login.

6

I wouldn’t call it critical, however I am getting the same issue.

7

I am also affected by this error.

8

Thank you all for reporting the issue. It has now been resolved. Emails from the platform are working again.