Rancher Academy Critical Error (RESOLVED)

Mods the Rancher Academy website is having SMTP issues. It appears that it is not generating emails for password resets nor for registration. This is across multiple users.

Thanks for reporting. I’ll take a look. Do you have more information on which users and what errors?

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I’ve identified the issue and am escalating to IT for resolution.

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Awesome thank you! Any guesses on when that will be resolved?

Hey @adrian.goins any chance I could get a password reset for my account in the meantime so I can continue through some courses? At present I can’t login.

I wouldn’t call it critical, however I am getting the same issue.

I am also affected by this error.

Thank you all for reporting the issue. It has now been resolved. Emails from the platform are working again.