Re: SLED 11 crashes after updates

Hi,

It sounds like you have the appropriate info from the rest of the crew,
especially if you are able to get support from HP, but it sound like the
sort of thing that happens when you update the kernel and are using the
ATI Proprietary Driver. The ATI driver needs to be uninstalled and
reinstalled each time you update the kernel. You can confirm you are
using it by looking at your xorg.conf

Code:

BobSLED:/etc/X11 # grep Driver /etc/X11/xorg.conf
Option “VendorName” “ATI Proprietary Driver”
Driver “fglrx”


-If this is the case- you can still recoup your system… go to ATI’s
site and download the Linux driver appropriate for your system, then
install it. You may run into problems as it wants -you- to manually
uninstall the old driver first - yuck! - so get in the habit of KEEPING
the installation file so you can do that easily next time. Uninstall
using corresponding file, then re-install using the new one, and so on.
You can also force the install - and that will work, but not as clean.

Of course, if you are already getting appropriate support from HP, or
are not using the ATI driver, then please let them help you and ignore
my advice. :wink:

– Bob


Bob Mahar – Novell Knowledge Partner
Do you do what you do at a .EDU? http://novell.com/ttp
“Programming is like teaching a jellyfish to build a house.”
More Bob: ‘Twitter’ (http://twitter.com/BobMahar) ‘Blog’
(http://blog.trafficshaper.com) ‘Vimeo’ (http://vimeo.com/boborama) ←
Click And Be Amazed!

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mikewillis;2134553 Wrote:[color=blue]

Please can you you post the output of these commands[color=green]

[/color][/color]
Code:
--------------------[color=blue][color=green]

$ zypper lr -u[/color][/color]
--------------------[color=blue][color=green]

[/color][/color]
Code:
--------------------[color=blue][color=green]

$ /sbin/lspci -nnk[/color][/color]
--------------------[color=blue][color=green]

[/color]
When posting the output put CODE tags around it (look for # button
when writing post)[/color]

I performed these commands. The answer on first is (I should warn that
I translated some words - “Yes”, “No” and headers were russian in
original output):

Code:

| Alias | Name | Turned On | Update | URI

—±------------------------------------------±---------------------------------±---------------±-----------±--------------------------------------------------------------------------------------------------
1 | ATI-Driver-HP-BNB-SLE11-SP1 | ATI-Driver-HP-BNB-SLE11-SP1 | Yes | Yes | http://www2.ati.com/suse/hp/bnb/sle11sp1
2 | Broadcom-Driver-HP-BNB-SLE11-SP1 | Broadcom-Driver-HP-BNB-SLE11-SP1 | Yes | Yes | http://www.broadcom.com/docs/linux_sta/repo/HP/bnb/sle11sp1
3 | Packman_SLE11SP1 | Packman SLE11SP1 | Yes | Yes | http://packman.inode.at/suse/sle_11_sp1/
4 | nVidia-Driver-SLE11-SP1 | nVidia-Driver-SLE11-SP1 | Yes | Yes | http://download.nvidia.com/novell/sle11sp1
5 | nu_novell_com:SLE11-SP1-Debuginfo-Pool | SLE11-SP1-Debuginfo-Pool | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials
6 | nu_novell_com:SLE11-SP1-Debuginfo-Updates | SLE11-SP1-Debuginfo-Updates | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials
7 | nu_novell_com:SLED11-Extras | SLED11-Extras | No | Yes | https://nu.novell.com/repo/$RCE/SLED11-Extras/sle-11-i586?credentials=NCCcredentials
8 | nu_novell_com:SLED11-SP1-HP-BNB-Updates | SLED11-SP1-HP-BNB-Updates | Yes | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP1-HP-BNB-Updates/sle-11-586?credentials=NCCcredentials
9 | nu_novell_com:SLED11-SP1-Pool | SLED11-SP1-Pool | Yes | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP1-Pool/sle-11-i586?credentials=NCCcredentials
10 | nu_novell_com:SLED11-SP1-Updates | SLED11-SP1-Updates | Yes | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP1-Updates/sle-11-i586?credentials=NCCcredentials


And output of second command:

Code:

00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate [1022:9601]
00:01.0 PCI bridge [0604]: Hewlett-Packard Company Device [103c:9602]
Kernel modules: shpchp
00:04.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0) [1022:9604]
Kernel driver in use: pcieport
Kernel modules: shpchp
00:07.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3) [1022:9607]
Kernel driver in use: pcieport
Kernel modules: shpchp
00:09.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 4) [1022:9608]
Kernel driver in use: pcieport
Kernel modules: shpchp
00:11.0 SATA controller [0106]: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode] [1002:4391]
Kernel driver in use: ahci
Kernel modules: ahci
00:12.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
Kernel driver in use: ohci_hcd
Kernel modules: ohci-hcd
00:12.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
Kernel driver in use: ehci_hcd
Kernel modules: ehci-hcd
00:13.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
Kernel driver in use: ohci_hcd
Kernel modules: ohci-hcd
00:13.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
Kernel driver in use: ehci_hcd
Kernel modules: ehci-hcd
00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 42)
Kernel modules: i2c-piix4
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383] (rev 40)
Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel
00:14.3 ISA bridge [0601]: ATI Technologies Inc SB700/SB800 LPC host controller[1002:439d] (rev 40)
00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384] (rev 40)
00:14.5 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller [1002:4399]
Kernel driver in use: ohci_hcd
Kernel modules: ohci-hcd
00:16.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
Kernel driver in use: ohci_hcd
Kernel modules: ohci-hcd
00:16.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
Kernel driver in use: ehci_hcd
Kernel modules: ehci-hcd
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] HyperTransport Configuration [1022:1200]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Address Map [1022:1201]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] DRAM Controller [1022:1202]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Miscellaneous Control [1022:1203]
00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Link Control [1022:1204]
01:05.0 VGA compatible controller [0300]: ATI Technologies Inc M880G [Mobility Radeon HD 4200] [1002:9712]
Kernel driver in use: fglrx_pci
Kernel modules: fglrx
01:05.1 Audio device [0403]: ATI Technologies Inc RS880 Audio Device [Radeon HD4200] [1002:970f]
Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
Kernel driver in use: r8169
Kernel modules: r8169
06:00.0 Network controller [0280]: Broadcom Corporation BCM4313 802.11b/g LP-PHY [14e4:4727] (rev 01)
Kernel driver in use: wl
Kernel modules: wl



marryz

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mikewillis;2134553 Wrote:[color=blue]

Please can you you post the output of these commands[color=green]

[/color][/color]
Code:
--------------------[color=blue][color=green]

$ zypper lr -u[/color][/color]
--------------------[color=blue][color=green]

[/color][/color]
Code:
--------------------[color=blue][color=green]

$ /sbin/lspci -nnk[/color][/color]
--------------------[color=blue][color=green]

[/color]
When posting the output put CODE tags around it (look for # button
when writing post)[/color]

I performed these commands. The answer on first is (I should warn that
I translated some words - “Yes”, “No” and headers were russian in
original output):

Code:

| Alias | Name | Turned On | Update | URI

—±------------------------------------------±---------------------------------------±---------------±-----------±--------------------------------------------------------------------------------------------------
1 | ATI-Driver-HP-BNB-SLE11-SP1 | ATI-Driver-HP-BNB-SLE11-SP1 | Yes | Yes | http://www2.ati.com/suse/hp/bnb/sle11sp1
2 | Broadcom-Driver-HP-BNB-SLE11-SP1 | Broadcom-Driver-HP-BNB-SLE11-SP1 | Yes | Yes | http://www.broadcom.com/docs/linux_sta/repo/HP/bnb/sle11sp1
3 | Packman_SLE11SP1 | Packman SLE11SP1 | Yes | Yes | http://packman.inode.at/suse/sle_11_sp1/
4 | nVidia-Driver-SLE11-SP1 | nVidia-Driver-SLE11-SP1 | Yes | Yes | http://download.nvidia.com/novell/sle11sp1
5 | nu_novell_com:SLE11-SP1-Debuginfo-Pool | SLE11-SP1-Debuginfo-Pool | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Pool/sle-11-i586?credentials=NCCcredentials
6 | nu_novell_com:SLE11-SP1-Debuginfo-Updates | SLE11-SP1-Debuginfo-Updates | No | Yes | https://nu.novell.com/repo/$RCE/SLE11-SP1-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials
7 | nu_novell_com:SLED11-Extras | SLED11-Extras | No | Yes | https://nu.novell.com/repo/$RCE/SLED11-Extras/sle-11-i586?credentials=NCCcredentials
8 | nu_novell_com:SLED11-SP1-HP-BNB-Updates | SLED11-SP1-HP-BNB-Updates | Yes | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP1-HP-BNB-Updates/sle-11-586?credentials=NCCcredentials
9 | nu_novell_com:SLED11-SP1-Pool | SLED11-SP1-Pool | Yes | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP1-Pool/sle-11-i586?credentials=NCCcredentials
10 | nu_novell_com:SLED11-SP1-Updates | SLED11-SP1-Updates | Yes | Yes | https://nu.novell.com/repo/$RCE/SLED11-SP1-Updates/sle-11-i586?credentials=NCCcredentials


And output of second command:

Code:

00:00.0 Host bridge [0600]: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate [1022:9601]
00:01.0 PCI bridge [0604]: Hewlett-Packard Company Device [103c:9602]
Kernel modules: shpchp
00:04.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0) [1022:9604]
Kernel driver in use: pcieport
Kernel modules: shpchp
00:07.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3) [1022:9607]
Kernel driver in use: pcieport
Kernel modules: shpchp
00:09.0 PCI bridge [0604]: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 4) [1022:9608]
Kernel driver in use: pcieport
Kernel modules: shpchp
00:11.0 SATA controller [0106]: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode] [1002:4391]
Kernel driver in use: ahci
Kernel modules: ahci
00:12.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
Kernel driver in use: ohci_hcd
Kernel modules: ohci-hcd
00:12.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
Kernel driver in use: ehci_hcd
Kernel modules: ehci-hcd
00:13.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
Kernel driver in use: ohci_hcd
Kernel modules: ohci-hcd
00:13.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
Kernel driver in use: ehci_hcd
Kernel modules: ehci-hcd
00:14.0 SMBus [0c05]: ATI Technologies Inc SBx00 SMBus Controller [1002:4385] (rev 42)
Kernel modules: i2c-piix4
00:14.2 Audio device [0403]: ATI Technologies Inc SBx00 Azalia (Intel HDA) [1002:4383] (rev 40)
Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel
00:14.3 ISA bridge [0601]: ATI Technologies Inc SB700/SB800 LPC host controller[1002:439d] (rev 40)
00:14.4 PCI bridge [0604]: ATI Technologies Inc SBx00 PCI to PCI Bridge [1002:4384] (rev 40)
00:14.5 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller [1002:4399]
Kernel driver in use: ohci_hcd
Kernel modules: ohci-hcd
00:16.0 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller [1002:4397]
Kernel driver in use: ohci_hcd
Kernel modules: ohci-hcd
00:16.2 USB Controller [0c03]: ATI Technologies Inc SB700/SB800 USB EHCI Controller [1002:4396]
Kernel driver in use: ehci_hcd
Kernel modules: ehci-hcd
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] HyperTransport Configuration [1022:1200]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Address Map [1022:1201]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] DRAM Controller [1022:1202]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Miscellaneous Control [1022:1203]
00:18.4 Host bridge [0600]: Advanced Micro Devices [AMD] K10 [Opteron, Athlon64, Sempron] Link Control [1022:1204]
01:05.0 VGA compatible controller [0300]: ATI Technologies Inc M880G [Mobility Radeon HD 4200] [1002:9712]
Kernel driver in use: fglrx_pci
Kernel modules: fglrx
01:05.1 Audio device [0403]: ATI Technologies Inc RS880 Audio Device [Radeon HD4200] [1002:970f]
Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
Kernel driver in use: r8169
Kernel modules: r8169
06:00.0 Network controller [0280]: Broadcom Corporation BCM4313 802.11b/g LP-PHY [14e4:4727] (rev 01)
Kernel driver in use: wl
Kernel modules: wl



marryz

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Bob-O-Rama;2134639 Wrote:[color=blue]

…You can confirm you are using it by looking at your xorg.conf[color=green]

[/color][/color]
Code:
--------------------[color=blue][color=green]

BobSLED:/etc/X11 # grep Driver /etc/X11/xorg.conf[/color]
Option “VendorName” “ATI Proprietary Driver”
Driver “fglrx”
[/color]
--------------------[color=blue][color=green]

[/color]
-If this is the case- you can still recoup your system… go to
ATI’s site and download the Linux driver appropriate for your system,
then install it. You may run into problems as it wants -you- to
manually uninstall the old driver first - yuck! - so get in the habit
of KEEPING the installation file so you can do that easily next time.
Uninstall using corresponding file, then re-install using the new
one, and so on. You can also force the install - and that will work,
but not as clean.
– Bob[/color]

Output was

Code:

Driver “kbd”
Driver “synaptics”
Driver “mouse”
Option “VendorName” “ATI Proprietary Driver”
Driver “fglrx”
Driver “syntp”


So I suppose the answer is Yes.
I don’t exactly understand… I should reinstall ATI driver after each
update or software installing?
And won’t system crash if I’ll manually de-install driver in order to
install new?


marryz

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marryz;2134657 Wrote:[color=blue]

Output was[color=green]

[/color][/color]
Code:
--------------------[color=blue][color=green]

[/color]
Driver "kbde
Driver “synaptics”
Driver “mouse”
Option “VendorName” “ATI Proprietary Driver”
Driver “fglrx”
Driver “syntp”
[/color]
--------------------[color=blue][color=green]

[/color]
So I suppose the answer is Yes.
I don’t exactly understand… I should reinstall ATI driver after
each update or software installing?
And won’t system crash if I’ll manually de-install driver in order to
install new?[/color]

Yes, it could be your video driver. Here is the thread started by me
where I describe how to do it
http://forums.novell.com/suse/suse-product-discussion-forums/suse-linux-enterprise/suse-linux-enterprise-desktop-sled/sled-hardware/444031-mobility-radeon-hd-4200-driver.html
It’s not the only problem with the last kernel update, it’s really very
buggy.
In my case Xserver doesn’t start also and I have[color=blue]

00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4
Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)[/color]
The error is:[color=blue]
Fatal server error: No screens found[/color]
And since I’m on a very slow Broadband internet connection till the end
of the week (and not very stable at the same time) I’m unable to do
download and build a driver myself to make the system work.
SLED doesn’t look like an Enterprise distribution. Too many problems,
too many bugs. It’s the second problem with Xserver for the last several
months. After OpenOffice had been changed by LibreOffice in early spring
Base became unusable and still no fix by now. I had to install
OpenOffice to be able to do my work. I’m using SLED and waiting for the
time when I’m finally off my work for several days and simply wipe my
hard drive and install another distribution.


AlexDudko

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