SMT Error while fetching rubygem-polkit-debuginfo

Hello,

I am running SMT to get the updates for SLES from nu.novell.com. Whenever the software tries to fetch
[INDENT]https://nu.novell.com/repo/$RCE/SLES11-SP1-Pool/sle-11-x86_64/rpm/x86_64/rubygem-polkit-debuginfo-0.1.2-0.3.4.x86_64.rpm[/INDENT]
it receives the error
[INDENT]504 Gateway timeout[/INDENT]
I don’t really need this package, so either the solution could be to disable fetching this package or to correct the error.
There is no problem with other packages, just this one.
Does anybody have any idea, what I can do to get rid of this problem.

Regards

Dieter

Hi Dieter,

do you have any proxies in the path from your SMT server to SUSE’s repository? What happens if you issue an explicit fetch via “wget” or a browser (you’ll need to specify your “mirroring credentials” for this)?

I’ve seen no other reports about this error - which makes it likely that the cause is on your side of the connection… but only “likely”, not forcibly so :slight_smile:

Regards,
Jens

Hi Jens,

[QUOTE=jmozdzen;22467]Hi Dieter,

do you have any proxies in the path from your SMT server to SUSE’s repository? What happens if you issue an explicit fetch via “wget” or a browser (you’ll need to specify your “mirroring credentials” for this)?[/QUOTE]

yes there is a http proxy between us and the SUSE repository.

I just ran the command

wget https://nu.novell.com/repo/$RCE/SLES11-SP1-Pool/sle-11-x86_64/rpm/x86_64/rubygem-polkit-debuginfo-0.1.2-0.3.4.x86_64.rpm

The result was

Proxy request sent, awaiting response... 404 Not Found 2014-07-08 16:29:18 ERROR 404: Not Found.
Ok, I understand, that this rpm does not exist any more. But why is SMT still trying to fetch it and not a possible newer version?

[QUOTE=jmozdzen;22467]
I’ve seen no other reports about this error - which makes it likely that the cause is on your side of the connection… but only “likely”, not forcibly so :slight_smile:

Regards,
Jens[/QUOTE]
Is there a way I can tell SMT not to try fetching this package any more?

Regards

Hi Dieter,

[QUOTE=didiw23;22487]Hi Jens,

yes there is a http proxy between us and the SUSE repository.[/QUOTE]

maybe the result of a previous call (that actually failed) got cached…

[QUOTE=didiw23;22487]I just ran the command

wget https://nu.novell.com/repo/$RCE/SLES11-SP1-Pool/sle-11-x86_64/rpm/x86_64/rubygem-polkit-debuginfo-0.1.2-0.3.4.x86_64.rpm

The result was

Proxy request sent, awaiting response... 404 Not Found 2014-07-08 16:29:18 ERROR 404: Not Found.
Ok, I understand, that this rpm does not exist any more. But why is SMT still trying to fetch it and not a possible newer version?[/QUOTE]

Hm, maybe you got tricked by the shell, which tried to substitute part of the line by the content of the variable “RCE”? Please enclose the URL in single quotes and retry. I do expect that you’ll receive some “auth required” response then, you’ll have to add the --http-user and --http-password options to specify your mirror credentials.

With regards,
Jens

Hi Jens,

[QUOTE=jmozdzen;22489]Hi Dieter,

maybe the result of a previous call (that actually failed) got cached…

Hm, maybe you got tricked by the shell, which tried to substitute part of the line by the content of the variable “RCE”? Please enclose the URL in single quotes and retry. I do expect that you’ll receive some “auth required” response then, you’ll have to add the --http-user and --http-password options to specify your mirror credentials.

With regards,
Jens[/QUOTE]
You are completely right. I did not notice the $ in the URL, though I had already seen it. And I get the 401 Unauthorized, though I used the values from NUUser = nnnnnn NUPass = xxxxxxxxxxin /etc/smt.conf. Are those the right user and passwords or where do I find them?

Regards
Dieter

Hi Dieter,

[QUOTE=didiw23;22596]And I get the 401 Unauthorized, though I used the values from NUUser = nnnnnn NUPass = xxxxxxxxxxin /etc/smt.conf. Are those the right user and passwords or where do I find them?

Regards
Dieter[/QUOTE]

those are the ones I’d have used, too. Interestingly, I currently receive “504 Gateway Timeout” with the URL you used :frowning: Maybe some hickup of the SUSE server, or because that code level now is out of support?

Regards,
Jens

Hello,

[QUOTE=jmozdzen;22602]Hi Dieter,

those are the ones I’d have used, too. Interestingly, I currently receive “504 Gateway Timeout” with the URL you used :frowning: Maybe some hickup of the SUSE server, or because that code level now is out of support?

Regards,
Jens[/QUOTE]

is somebody from SuSE/Novell reading this and can help?

Regards

Dieter

On 17/07/2014 16:24, didiw23 wrote:
[color=blue]

is somebody from SuSE/Novell reading this and can help?[/color]

These forums are not officially monitored by SUSE/Novell. If you want
their attention you will need to open a Service Request.

HTH.

Simon
SUSE Knowledge Partner


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