SuMa 3: SCC Settings

SUSE Manager
1

Hello,

I want to setup a SuSe manager 3.0 test installation.
After the database settings, I have to enter my SCC credentials to connect to the customer center.
The test isn’t successfull:

[QUOTE]Cannot download list of repositories.
Reason: Response code 401
Test result: failure[/QUOTE]

With the entered credentials, I can login the scc via browser: https://scc.suse.com/login

I’m using a proxy. Could this be the cause of the problem?

BR
Christian

2

[QUOTE=christianmolecki;32674]Hello,

I want to setup a SuSe manager 3.0 test installation.
After the database settings, I have to enter my SCC credentials to connect to the customer center.
The test isn’t successfull:

With the entered credentials, I can login the scc via browser: https://scc.suse.com/login

I’m using a proxy. Could this be the cause of the problem?

BR
Christian[/QUOTE]

At this step you should use your organization password not the password you use to login to scc.

Thomas

3

[QUOTE=thsundel;32677]At this step you should use your organization password not the password you use to login to scc.

Thomas[/QUOTE]

It’s not so easy to find, so let me guide you… Login to scc in a browser, click Organization at the top, then Organization credentials, there you will find the username and password you should use.

Thomas

4

thk you Thomas, I found the organisation credentials.
Unfortunately the Tomcat won’t start and there is an empty Tomcat logfile directory.

5

[QUOTE=christianmolecki;32679]thk you Thomas, I found the organisation credentials.
Unfortunately the Tomcat won’t start and there is an empty Tomcat logfile directory.[/QUOTE]

So no errors during install, have you checked: /var/log/susemanager_setup.*

Thomas

6

STDERR:

[QUOTE]Failed to stop salt-api.service: Unit salt-api.service not loaded.
atftpd.service is not a native service, redirecting to /sbin/chkconfig.
Executing /sbin/chkconfig atftpd on
ERROR: spacewalk-setup failed
[/QUOTE]

STDOUT:

[QUOTE]/var/spacewalk already exists. Leaving it untouched.
Open needed firewall ports…
Performing forced re-installation!
Shutting down spacewalk services…
Done.
Delete existing database…
Delete existing salt minion keys
CREATE ROLE

  • Loading answer file: /root/spacewalk-answers.
    ** Database: Setting up database connection for PostgreSQL backend.
    ** Database: Populating database.
    ** Database: --clear-db option used. Clearing database.
    ** Database: Shutting down spacewalk services that may be using DB.
    ** Database: Services stopped. Clearing DB.
    *** Progress: #
  • Configuring tomcat.
  • Setting up users and groups.
    ** GPG: Initializing GPG and importing key.
  • Performing initial configuration.
  • Configuring apache SSL virtual host.
  • Configuring jabberd.
  • Creating SSL certificates.
    ** SSL: Generating CA certificate.
    ** SSL: Deploying CA certificate.
    ** SSL: Generating server certificate.
    ** SSL: Storing SSL certificates.
  • Deploying configuration files.
  • Update configuration in database.
  • Setting up Cobbler…
  • Restarting services.
    Tomcat failed to start properly or the installer ran out of tries. Please check /var/log/tomcat*/catalina.out for errors.
    [/QUOTE]
7

[QUOTE=christianmolecki;32681]STDERR:

STDOUT:[/QUOTE]

Hmm… Looks almost like my logs but I don’t have “Failed to stop salt-api.service: Unit salt-api.service not loaded.” nor “Tomcat failed to start properly or the installer ran out of tries. Please check /var/log/tomcat*/catalina.out for errors.”.

How did you install SUMA, I did it with this command: zypper in -t pattern suma_server and how much RAM does this host have?

Thomas

8

I installed SUMA via YAST2->AddOns.

The error … salt-api.service could caused by a setup over an existing configuration.
The virtual maschine has 8 GB RAM.