Channels not listing in the webinterface and backend

SUSE Manager
1

I am syncing the channels with the following command, it completes without any error.

server1:~ # mgr-ncc-sync
Updating Channel Family Information
Downloading Product information…
Found 601 products using 1 mirror credentials.
Downloading Subscription information…
Found 8 subscriptions using 1 mirror credentials.
Updating Upgrade Path Information
Scheduling repo sync for all installed channels…
server1:~ #

But none of the channels are listing in the backend or in the webinterface

===================================
server1:~ # mgr-ncc-sync -l
Listing channels …

Status:

  • P - channel is installed (provided)
  • . - channel is not installed, but is available
  • X - channel is not available

server1:~ #

What could be the problem?

2

Hello, I have the same issue, Does anyone solve the problem?

Thanks, I hope your help.

[QUOTE=busarch;15635]I am syncing the channels with the following command, it completes without any error.

server1:~ # mgr-ncc-sync
Updating Channel Family Information
Downloading Product information…
Found 601 products using 1 mirror credentials.
Downloading Subscription information…
Found 8 subscriptions using 1 mirror credentials.
Updating Upgrade Path Information
Scheduling repo sync for all installed channels…
server1:~ #

But none of the channels are listing in the backend or in the webinterface

===================================
server1:~ # mgr-ncc-sync -l
Listing channels …

Status:

  • P - channel is installed (provided)
  • . - channel is not installed, but is available
  • X - channel is not available

server1:~ #

What could be the problem?[/QUOTE]

3

Hi
So you see no products appear when you run;

mgr-ncc-sync -l

Is you SUSE Manager system up to date?

zypper ref
zypper up

–
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.2 Kernel 3.11.10-7-desktop
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks!

4

[QUOTE=malcolmlewis;19565]Hi
So you see no products appear when you run;

mgr-ncc-sync -l

Is you SUSE Manager system up to date?

zypper ref
zypper up

–
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.2 Kernel 3.11.10-7-desktop
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks![/QUOTE]

Hello, thanks by response.

When i execute the command mgr-ncc-sync -l, i see this:

manager17:~ # mgr-ncc-sync -l
Listing channels ...

Status:
- P - channel is installed (provided)
- . - channel is not installed, but is available
- X - channel is not available

manager17:~ #

I put some lines of the /var/log/rhn/mgr-ncc-sync.log

manager17:/var/log/rhn # cat mgr-ncc-sync.log 
Started: Wed Feb 19 15:43:08 2014
Downloading NCC data from https://%(authuser)s:%(authpass)s@nu.novell.com/repo/repoindex.xm
l using credentials #0
Updating Channel Family Information
Adding Channel SLE-HAE-PPC
Adding Channel RES
Adding Channel SMS
Adding Channel SMP
Adding Channel SUSE_CLOUD
Adding Channel DSMP
Adding Channel MONO
Adding Channel 7261
Adding Channel 7260
Adding Channel VMDP
Adding Channel SLE-SDK
Adding Channel OES2
Adding Channel Moblin-2.1-MSI
Adding Channel SLES-EC2
Adding Channel JBEAP
Adding Channel SUSE
Adding Channel 20082
Adding Channel MEEGO-1
Adding Channel ZLM7
Adding Channel SLE-HAS
Adding Channel ATI
Adding Channel SLES-X86-VMWARE
Adding Channel 13319
Adding Channel SLE-HAE-GEO
Adding Channel 18962
Adding Channel AiO
Adding Channel SLES-PPC
Adding Channel 10040
Adding Channel SLESMT
Adding Channel NAM-AGA
Adding Channel STUDIOONSITE
Adding Channel SLMS
Adding Channel SLES-Z
Adding Channel RES-HA
Adding Channel WebYast-SLMS
Adding Channel SLE-HAE-IA
Adding Channel WEBYAST
Adding Channel jeos
Adding Channel SLM
Adding Channel ZOS
Adding Channel Moblin-2-Samsung
Adding Channel nVidia
Adding Channel STUDIOONSITERUNNER
Adding Channel SLE-HAE-Z
Adding Channel SLE-HAE-X86
Adding Channel SLE-TC
Adding Channel SLES-IA
Adding Channel HP-HWREF
Downloading Product information...
Downloading NCC data from https://secure-www.novell.com/center/regsvc/?command=regdata&lang
=en-US&version=1.0 using credentials #0
Found 607 products using 1 mirror credentials.
Adding Channel NETIQ-AG4C
Adding Channel SENTINEL_SERVER
Adding Channel SENTINEL_COLLECTOR_MANAGER
Adding Channel SENTINEL_CORRELATION_ENGINE
Adding Channel NAM-APP
Adding Channel CHANGE_GUARDIAN
Adding Channel NOVL_CFA
Adding Channel SENTINEL_SERVER_HA
Adding Channel XACCESS
Downloading Subscription information...
Downloading NCC data from https://secure-www.novell.com/center/regsvc/?command=listsubscrip
tions&lang=en-US&version=1.0 using credentials #0
Found 1 subscriptions using 1 mirror credentials.
Updating Upgrade Path Information

Started: Wed Feb 19 15:54:31 2014

Started: Wed Feb 26 11:19:29 2014
Downloading NCC data from https://%(authuser)s:%(authpass)s@nu.novell.com/repo/repoindex.xm
l using credentials #0
Updating Channel Family Information
Downloading Product information...
Downloading NCC data from https://secure-www.novell.com/center/regsvc/?command=regdata&lang
=en-US&version=1.0 using credentials #0
2014/02/26 11:23:22 -05:00 5334 0.0.0.0: common/suseLib.send('ERROR', 'SSL read: error:0000
0000:lib(0):func(0):reason(0), errno 104')
NCC connection failed.

Started: Wed Feb 26 11:35:49 2014
Downloading NCC data from https://%(authuser)s:%(authpass)s@nu.novell.com/repo/repoindex.xm
l using credentials #0
Updating Channel Family Information
Downloading Product information...
Downloading NCC data from https://secure-www.novell.com/center/regsvc/?command=regdata&lang
=en-US&version=1.0 using credentials #0
Found 607 products using 1 mirror credentials.
Downloading Subscription information...
Downloading NCC data from https://secure-www.novell.com/center/regsvc/?command=listsubscrip
tions&lang=en-US&version=1.0 using credentials #0
Found 2 subscriptions using 1 mirror credentials.
Updating Upgrade Path Information
Scheduling repo sync for all installed channels...

Started: Wed Feb 26 11:56:56 2014
Downloading NCC data from https://%(authuser)s:%(authpass)s@nu.novell.com/repo/repoindex.xm
l using credentials #0

Started: Wed Feb 26 13:16:14 2014
Downloading NCC data from https://%(authuser)s:%(authpass)s@nu.novell.com/repo/repoindex.xm
l using credentials #0
Updating Channel Family Information
Downloading Product information...
Downloading NCC data from https://secure-www.novell.com/center/regsvc/?command=regdata&lang
=en-US&version=1.0 using credentials #0
Found 607 products using 1 mirror credentials.
Downloading Subscription information...
Downloading NCC data from https://secure-www.novell.com/center/regsvc/?command=listsubscrip
tions&lang=en-US&version=1.0 using credentials #0
Found 2 subscriptions using 1 mirror credentials.
Updating Upgrade Path Information
Scheduling repo sync for all installed channels...

Started: Wed Feb 26 13:17:05 2014

Started: Wed Feb 26 13:17:20 2014
Downloading NCC data from https://%(authuser)s:%(authpass)s@nu.novell.com/repo/repoindex.xm
l using credentials #0
Updating Channel Family Information
Downloading Product information...
Downloading NCC data from https://secure-www.novell.com/center/regsvc/?command=regdata&lang
=en-US&version=1.0 using credentials #0
Found 607 products using 1 mirror credentials.
Downloading Subscription information...
Downloading NCC data from https://secure-www.novell.com/center/regsvc/?command=listsubscrip
tions&lang=en-US&version=1.0 using credentials #0
Found 2 subscriptions using 1 mirror credentials.
Updating Upgrade Path Information

Started: Wed Feb 26 13:18:41 2014

Started: Wed Feb 26 13:21:28 2014
Downloading NCC data from https://%(authuser)s:%(authpass)s@nu.novell.com/repo/repoindex.xm
l using credentials #0
Updating Channel Family Information
Downloading Product information...
Downloading NCC data from https://secure-www.novell.com/center/regsvc/?command=regdata&lang
=en-US&version=1.0 using credentials #0
Found 607 products using 1 mirror credentials.
Downloading Subscription information...
Downloading NCC data from https://secure-www.novell.com/center/regsvc/?command=listsubscrip
tions&lang=en-US&version=1.0 using credentials #0
Found 2 subscriptions using 1 mirror credentials.
Updating Upgrade Path Information
Scheduling repo sync for all installed channels...

Started: Wed Feb 26 13:24:59 2014

Started: Wed Feb 26 13:25:23 2014
Downloading NCC data from https://%(authuser)s:%(authpass)s@nu.novell.com/repo/repoindex.xm
l using credentials #0

Started: Wed Feb 26 14:06:20 2014

Started: Mon Mar  3 11:43:40 2014

My SUSE Manager system up to date

manager17:~ # zypper ref
Repository 'SLES11-SP1-Pool' is up to date.
Repository 'SLES11-SP1-Updates' is up to date.
Repository 'SLES11-SP2-Core' is up to date.
Repository 'SLES11-SP2-Extension-Store' is up to date.
Repository 'SLES11-SP2-Updates' is up to date.
Repository 'SUSE-Manager-Server-1.7-Pool' is up to date.
Repository 'SUSE-Manager-Server-1.7-Updates' is up to date.
All repositories have been refreshed.




manager17:~ # zypper up
Refreshing service 'nu_novell_com'.
Loading repository data...
Reading installed packages...

Nothing to do.
manager17:~ #

Any ideas what could be the problem?

Thanks by your help

5

Hi
So I’m assuming when you installed the SUSE Manager, you registered
with an activation key? Do you also have keys available for SLED, SLES
etc against the account?

–
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.2 Kernel 3.11.10-7-desktop
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks!

6

Hi malcolmlewis, thanks by your answer.

Yes, When i installed the suse manager, i registered with an activation key.
My problem was that i hadn’t keys avaliables for SLED, SLES.

I got some demo key and i used it.

Now it’s work and i can see SLED and SLES available channels.

I have another question and i don’t know if you can help me.

¿What i need to do by add an RHEL channel?

Thanks

7

Hi
On the SUSE Manager web interface, far right Help-> Reference Guide has
information on the RHEL channels, have you seen this?

–
Cheers Malcolm °¿° SUSE Knowledge Partner (Linux Counter #276890)
openSUSE 13.1 (Bottle) (x86_64) GNOME 3.10.2 Kernel 3.11.10-7-desktop
If you find this post helpful and are logged into the web interface,
please show your appreciation and click on the star below… Thanks!