SR 101056606891 needs prodding

Non-Technical Threads Talk to a SUSE Technical Services Manager
1

I’ve replied twice over two days (going on a third) with no response.

SR #101056606891

Please prod someone, thank you.

–
The opinions expressed are my own.
Check out my OES2 Guides:
Installing OES2 SP2:
http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
Upgrading to OES2 with ID Transfer:
http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
GroupWise Migration with OES2 ID Transfer:
http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id

kjhurni’s Profile: https://forums.novell.com/member.php?userid=734
View this thread: https://forums.novell.com/showthread.php?t=503014

2

I see that it’s being worked on and awaitin information from Engineering. Has
communication between you and the technican working on it improved? It looks
like it’s moving along.

–
Kim - 4/21/2017 9:57:37 AM

3

kgroneman;2455483 Wrote:[color=blue]

I see that it’s being worked on and awaitin information from
Engineering. Has
communication between you and the technican working on it improved? It
looks
like it’s moving along.

–
Kim - 4/21/2017 9:57:37 AM[/color]

Not really. They asked for info, I sent it back and haven’t heard
anything in over a week.

I may need to prod them again.

–
The opinions expressed are my own.
Check out my OES2 Guides:
Installing OES2 SP2:
http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
Upgrading to OES2 with ID Transfer:
http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
GroupWise Migration with OES2 ID Transfer:
http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id

kjhurni’s Profile: https://forums.novell.com/member.php?userid=734
View this thread: https://forums.novell.com/showthread.php?t=503014

4

Hey kjhurni:
[color=blue]

I may need to prod them again.[/color]

I’ll do that.

–
Kim - 4/24/2017 2:40:01 PM

5

I’m told the support engineer has been in contact with you.

–
Kim - 4/25/2017 7:52:17 AM

6

kgroneman;2455715 Wrote:[color=blue]

I’m told the support engineer has been in contact with you.

–
Kim - 4/25/2017 7:52:17 AM[/color]

Yes, much better now, thank you!
Please drive thru

–
The opinions expressed are my own.
Check out my OES2 Guides:
Installing OES2 SP2:
http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
Upgrading to OES2 with ID Transfer:
http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
GroupWise Migration with OES2 ID Transfer:
http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id

kjhurni’s Profile: https://forums.novell.com/member.php?userid=734
View this thread: https://forums.novell.com/showthread.php?t=503014

7

kjhurni;2453542 Wrote:[color=blue]

I’ve replied twice over two days (going on a third) with no response.

SR #101056606891

Please prod someone, thank you.[/color]

I can look into this tomorrow.

Mike R.

–
mradford

mradford’s Profile: https://forums.novell.com/member.php?userid=44589
View this thread: https://forums.novell.com/showthread.php?t=503014

8

mradford;2455783 Wrote:[color=blue]

I can look into this tomorrow.

Mike R.[/color]

Hi Mike,

We made some progress and got a call from Greg Compton, so I believe
we’re good now.

Thanks again!

–
The opinions expressed are my own.
Check out my OES2 Guides:
Installing OES2 SP2:
http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
Upgrading to OES2 with ID Transfer:
http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
GroupWise Migration with OES2 ID Transfer:
http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id

kjhurni’s Profile: https://forums.novell.com/member.php?userid=734
View this thread: https://forums.novell.com/showthread.php?t=503014