Need SR escalated/re-assigned

Non-Technical Threads Talk to a SUSE Technical Services Manager
1

Hello,

SR 10957245607

I’ve been waiting since last week for updates and not heard anything.
Our cluster server died again and we really need to get this resolved
ASAP. I tried calling, but they couldn’t reach the assigned engineer
and wouldn’t escalate it for me either.

–Kevin

–
The opinions expressed are my own.
Check out my OES2 Guides:
Installing OES2 SP2:
http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
Upgrading to OES2 with ID Transfer:
http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
GroupWise Migration with OES2 ID Transfer:
http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id

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2

Kevin, can you tell me product on this also?
thanks, mike

–
mradford

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3

mradford;2398254 Wrote:[color=blue]

Kevin, can you tell me product on this also?
thanks, mike[/color]

Hi Mike,

This is OES11 SP2 Clustering issue (NCS).

Thanks!

–
The opinions expressed are my own.
Check out my OES2 Guides:
Installing OES2 SP2:
http://www.novell.com/communities/node/11600/oes2-sp2-installation-guide
Upgrading to OES2 with ID Transfer:
http://www.novell.com/communities/node/11601/oes2-sp2-migration-guide-transfer-id-scenarios
GroupWise Migration with OES2 ID Transfer:
http://www.novell.com/communities/node/11602/groupwise-migration-netware-oes2-sp2-transfer-id

kjhurni’s Profile: https://forums.novell.com/member.php?userid=734
View this thread: https://forums.novell.com/showthread.php?t=492637