Touchpad is not working

SUSE Linux Enterprise Desktop SLED Hardware
1

Suse didn’t recognize the touchpad Roling. Even in the hardware + mouse+ touchpad option, it doesn’t show any touchad option for touchpad. What should I do? My note is Dell inspiron 7560.

2

Hi and welcome to the Forum :slight_smile:
So what SLED release is this?

cat /etc/os-release

What is the output from;

As root user:
hwinfo --mouse

As your user:
xinput list
3

Thanks ! :slight_smile:

For the command ‘’ cat / etc / os-release ‘’ the result was:

NAME=“SLED”
VERSION=“12-SP3”
VERSION_ID=“12.3”
PRETTY_NAME=“SUSE Linux Enterprise Desktop 12 SP3”
ID=“sled”
ANSI_COLOR=“0;32”
CPE_NAME=“cpe:/o:suse:sled:12:sp3”

For the command ‘’ hwinfo --mouse ‘’ the result was:

34: PS/2 00.0: 10500 PS/2 Mouse
[Created at input.249]
Unique ID: AH6Q.Y_f5kDtfqz2
Hardware Class: mouse
Model: “SynPS/2 Synaptics TouchPad”
Vendor: 0x0002
Device: 0x0007 “SynPS/2 Synaptics TouchPad”
Compatible to: int 0x0210 0x0001
Device File: /dev/input/mice (/dev/input/mouse0)
Device Files: /dev/input/mice, /dev/input/mouse0, /dev/input/event0, /dev/input/by-path/platform-i8042-serio-1-event-mouse, /dev/input/by-path/platform-i8042-serio-1-mouse
Device Number: char 13:63 (char 13:32)
Driver Info #0:
Buttons: 1
Wheels: 0
XFree86 Protocol: explorerps/2
GPM Protocol: exps2
Config Status: cfg=new, avail=yes, need=no, active=unknown

36: PS/2 00.0: 10500 PS/2 Mouse
[Created at input.249]
Unique ID: AH6Q.wBgj3B3EeBC
Hardware Class: mouse
Model: “DELL0782:00 06CB:7E92 Touchpad”
Vendor: 0x06cb
Device: 0x7e92 “DELL0782:00 06CB:7E92 Touchpad”
Compatible to: int 0x0210 0x0001
Device File: /dev/input/mice (/dev/input/mouse1)
Device Files: /dev/input/mice, /dev/input/mouse1, /dev/input/event11, /dev/input/by-path/pci-0000:00:15.0-platform-i2c_designware.0-event-mouse, /dev/input/by-path/pci-0000:00:15.0-platform-i2c_designware.0-mouse
Device Number: char 13:63 (char 13:33)
Driver Info #0:
Buttons: 1
Wheels: 0
XFree86 Protocol: explorerps/2
GPM Protocol: exps2
Config Status: cfg=new, avail=yes, need=no, active=unknown

For the command ‘’ xinput list ‘’ the result was:

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ DELL0782:00 06CB:7E92 Touchpad id=12 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Power Button id=9 [slave keyboard (3)]
↳ Sleep Button id=10 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=11 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ DELL Wireless hotkeys id=15 [slave keyboard (3)]
↳ Dell WMI hotkeys id=16 [slave keyboard (3)]

Att

4

Hi
Is the xf86-input-synaptics package installed?

5

I did the way (yast - management of software - search for xf86-input-synaptics).

The system informs that it is installed in version 1.8.3-3.7.

6

[QUOTE=henriquechote;39745]I did the way (yast - management of software - search for xf86-input-synaptics).

The system informs that it is installed in version 1.8.3-3.7.[/QUOTE]
Hi
Hmmm, in the output it’s all there and showing as functional from hardware point of view. So there is nothing in Menu → System Settings (Spanner/Screwdriver) → Mouse and Touchpad?

If you open a terminal and check gsettings;

gsettings list-keys org.gnome.desktop.peripherals.touchpad
gsettings list-keys org.gnome.desktop.peripherals.mouse

Do you get output from this (as in a list of keys)?

7

Hello,

The terminal indicates the following information:

gsettings list-keys org.gnome.desktop.peripherals.touchpad
natural-scroll
click-method
edge-scrolling-enabled
left-handed
send-events
tap-to-click
speed

gsettings list-keys org.gnome.desktop.peripherals.mouse
natural-scroll
speed
left-handed

8

Hi
OK, can you check each of the settings (you can use dconf-editor) to
browse/search or command line, for example;

gsettings get org.gnome.desktop.peripherals.touchpad tap-to-click

And nothing in the Settings GUI?

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9

It is interesting what happens in this situation, using dconf-editor, because I can turn off the touchpad, it is possible to disable the clicks on the touchpad, but if I change the settings for touchpad scrolling, nothing happens …

The touchpad only worked on the Suse installation, but not already installed. Would this information help?

10

Hi
Looks like you might need to review the man page for synaptics (man synaptics) and also look at the /etc/X11/xorg.conf.d/50-synaptics.conf to add options in as required. Can you confirm the exact things your want to work?

11

The functionality I need is a touchpad scroll with 2 fingers, vertical and horizontal.

12

If you edit the /etc/X11/xorg.conf.d/50-synaptics.conf in the first Section “InputClass” and add the following;

Option "VertTwoFingerScroll" "on"
Option "HorizTwoFingerScroll" "on"

Reboot, do things kick into life?