USB 3.0 Port only support USB2.0 function on SUSE 11.3

SUSE Product Topics SLES Hardware
1

I have a Intel Grantly structure MB.

2 ports USB 3.0 onboard from PCH C612.
I have installed SUSE 11.3, I found the USB 3.0 Port only support USB2.0.

When I keyin #usb-devices to see the version of USB, It showed Ver=2.10 in SUSE 11.3

But, In the RHEL 6.5 which could be Ver 3.0.

Is that a limitation for SUSE 11.3 OS??

As SUSE offical web said, USB 3.0 support for Intel(R) 7 Series/C216 Chipset Family.
[COLOR="#0000FF"]https://www.suse.com/releasenotes/x86_64/SUSE-SLES/11-SP2/#fate-311827[/COLOR]

2

Hi
There is no SUSE 11.3, there is openSUSE 11.3? There is SLE 11 SP3… is
this what you mean?

The xhci module is present in SLED 11 SP3;

/sbin/modinfo xhci_hcd
filename:       /lib/modules/3.0.101-0.46-default/kernel/drivers/usb/host/xhci-hcd.ko
license:        GPL
author:         Sarah Sharp
description:    'eXtensible' Host Controller (xHC) Driver
srcversion:     E9617F7C1F687CA55D9595E
alias:          pci:v*d*sv*sd*bc0Csc03i30*
depends:        usbcore
supported:      yes
vermagic:       3.0.101-0.46-default SMP mod_unload modversions
signer:         SUSE Linux Enterprise Secure Boot Signkey
sig_key: 3F:B0:77:B6:CE:BC:6F:F2:52:2E:1C:14:8C:57:C7:77:C7:88:E3:E7
sig_hashalgo:   sha256
parm:           link_quirk:Don't clear the chain bit on a link TRB (int)

Can you confirm if it’s SLE and not openSUSE?

Does the system show a USB 3.0 root hub?

lsusb | grep "3.0"

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

–
Cheers Malcolm °¿° LFCS, SUSE Knowledge Partner (Linux Counter #276890)
SUSE Linux Enterprise Desktop 12 GNOME 3.10.1 Kernel 3.12.28-4-default
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3

Yes! My OS is SLE 11 SP3

I have checked the BIOS xHCI Mode and it was enable.

  1. When I connected the USB 3.0 device and then command #usb-devices to see the device information, which showed Ver=2.10
  2. When I connected the USB 3.0 device and then command #hdparm -t /dev/sdx to see the USB speed, which showed max 39.57 MB/sec (but the same device can be showed max 106.42 MB/sec on RHEL 6.5 OS)
4

Hi

Does anyone know this situation?
My Hardware list:
CPU: E5-2660v3
PCH: C612
USB 3.0: on-board 2 PORTS

I wonder know if the SLE 11 SP3 support the USB 3.0? or need any tool to adjust? Thanks!