my recent problem: disconnected setup (smt + suma 3.2), works without problems. But SLES15-SP2-repos can not be added to suma. They are mirrored in smt, double checked this. They are listed on suma via mgr-sync list [products|product|channels], but can not be added to suma. Error message is:
mgr-sync add product
Enter product number (1-34): 5
Adding recommended product ‘Basesystem Module 15 SP2 x86_64’
Adding recommended product ‘Server Applications Module 15 SP2 x86_64’
Adding recommended product ‘SUSE Manager Tools 15 x86_64’
Adding channels required by ‘SUSE Linux Enterprise Server 15 SP2 x86_64’ product
‘sle-product-sles15-sp2-updates-x86_64’ depends on channel ‘sle-product-sles15-sp2-pool-x86_64’ which has not been added yet
Going to add ‘sle-product-sles15-sp2-pool-x86_64’
General error: <Fault -1: ‘redstone.xmlrpc.XmlRpcFault: unhandled internal exception: Product Data refresh needed. Please call mgr-sync refresh.’>
Tried different add-options (products, channels), same result.
Checked any logfile, not found any really hint.