[SUMA 3.2] Service Pack Migration with custom channels

Hello,

This is about SUSE Manager 3.2.12.

Currently we are testing the Service Pack Migration support with custom channels from SLES 12 SP2 to SLES 12 SP3. According to this document: https://www.suse.com/documentation/suse-best-practices/singlehtml/susemanager/susemanager.html#sec.implement (2.6.1.1 Service Pack Migration Support with Update and Exception Channels) the basic prerequisite is the creation of a full clone-tree. We did this for SLES 12 SP2 and SLES 12 SP3. However, the Service Pack Migration feature still only presents the original SUSE channels with the corresponding base products. We cannot choose our SLES 12 SP3 clone-tree.

Any hints what might be wrong?

Thanks and best regards
Tim

[QUOTE=timstein;55437]Hello,

This is about SUSE Manager 3.2.12.
[/QUOTE]

Latest released version for SUSE Manager 3.2 is 3.2.3. Make sure you’re on the latest update level.

SP migration needs to backtrack the origin for every channel to the corresponding SUSE channel in order to verify the migration path. Are all clones originating from SUSE vendor channels ?

You are absolutely right. SUSE Manager is on version 3.2,3. I mentioned the RPM‘s version.

Yes, I think all clones are originating from SUSE vendor channels as the following command was used:

spacecmd -- softwarechannel_clonetree -s sles12-sp3-pool-x86_64 -p "clonetree-"

The result looks as follows:

clonetree-sles12-sp3-pool-x86_64 clonetree-prod-security-asap-sles-12-sp3-updates-x86_64 clonetree-prod-sle-manager-tools-12-sp3-updates-x86_64 clonetree-prod-sle-module-containers-12-sp3-updates-x86_64 clonetree-prod-sle-module-web-scripting-12-sp3-updates-x86_64 clonetree-prod-sles12_sp3_custom_softwarepakete_x86_64 clonetree-prod-sles-12-sp3-updates-x86_64 clonetree-prod-sle-sdk-12-sp3-updates-x86_64 clonetree-sle-manager-tools12-pool-x86_64-sp3 clonetree-sle-module-containers12-pool-x86_64-sp3 clonetree-sle-module-web-scripting12-pool-x86_64-sp3 clonetree-sles12_sp3_custom_log-management_server_x86_64 clonetree-sles12_sp3_custom_monitoring_server_x86_64 clonetree-sles12_sp3_server_monitoring_software_x86_64 clonetree-sles12_sp3_thruk_monitoring_x86_64 clonetree-sle-sdk12-sp3-pool-x86_64 clonetree-test-security-asap-sles-12-sp3-updates-x86_64 clonetree-test-sle-manager-tools-12-sp3-updates-x86_64 clonetree-test-sle-module-containers-12-sp3-updates-x86_64 clonetree-test-sle-module-web-scripting-12-sp3-updates-x86_64 clonetree-test-sles12_sp3_custom_softwarepakete_x86_64 clonetree-test-sles-12-sp3-updates-x86_64 clonetree-test-sle-sdk-12-sp3-updates-x86_64

We opened a SR at SUSE.