Suse Linux newbie here and I need support for an offline upgrade of SLES 12 SP5 to SLES 15 SP5. Is there an email I can contact support or open a case?
@menon Log into SUSE Customer Center and in your account you can open a support request there.
To get support for an offline upgrade of SLES 12 SP5 to SLES 15 SP5, you can open a support case or email SUSE directly:
- SUSE Support Portal: Visit SUSE Customer Center to open a support case, which may require a subscription.
- Contact via Email: SUSE’s general support email for enterprise customers is support@suse.com (confirm this as it may depend on your region or account).
If you encounter issues accessing the portal or need detailed guidance, SUSE support can provide direct assistance with upgrade paths.